Aline Cota
AutoZone
Phoenix
2
Languages
5
years of professional experience
Dependable sales professional with strong organizational and communication skills. Experienced in fostering customer relationships and enhancing team performance through effective training. Committed to achieving sales targets while maintaining an organized and efficient work environment.
Work History
Sales Manager
11 Months- Assisted customers with automotive product selections
- Staying on track of inventory to reduce false quantities
- Promoted to manager in three months due to hard work and effort in moving up
- Handle customer relations issues, quick resolution, and client satisfaction
- Enhance team performance with comprehensive training sessions, focusing on product knowledge and sales techniques
- Demonstrate products and opinions to encourage purchases
- Sweep and mop sales floor and back room to ensure a clean, organized presentable store
- Ensure all register tills are well counted by the end of the shift
- Worked in commercial side of Autozone, selling and delivering auto parts to customers at a good price in a quick time span
- Creating relationships with customers
Auto Technician
7 Months- Performed oil changes, tire installations, battery replacements and basic vehicle maintenance
- Promoted from service writer to lube tech after a month due to rapid learningg and proficiency with vehicle systems and procedures
- Respectful with customer vehicles, treated as it was my own
- Team oriented and dependable
- Maintained a clean and organized service bay and tool areas
- Adhered to all safety and company protocols
- Comfortable lifting heavy items and working on my feet for extended periods
Sales Associate
1 Year 3 Months- Provide excellent customer service
- Assist customers in finding products, answering their questions about certain merchandise and providing product recommendations based on their needs
- Actively engage with customers to promote items on sale
- Developed a deep understanding of products and services offered by the company
- Stay updated on benefits, pricing, and any promotions
- Monitor stock levels, restock shelves, and ensure that products are neatly arranged and presented to customers
- Keep the store clean, organized and presentable at all times
- Work closely with other associates to achieve sales target
Warehouse Associate
3 Years 6 Months- Organized and replenished inventory in designated storage areas
- Reported spills to keep a clean safe environment
- Lifted and moved boxes weighing up to 50lbs and more
- Fast-working environment
- Unloading and organizing boxes
- Helped other associates when needed
- Multiple shout-outs of recognition given for hard work by managers on duty
- Developed a strong understanding of Amazon's product categories to accurately identify, sort, and handle inventory.
- Understand the flow of inbound and outbound processes to support an efficient and smooth process in the warehouse.
- Maintain awareness of product handling guidelines for various item types (fragile, perishable, oversized, etc.).
Education
Associate of Arts - Exercise Science
- Outstanding athletic achievement award 2021-2022
- Division 2 Scholarship 2022-2024
Skills
Results-driven approach
Organizational multitasking
Efficient in fast-paced
Inventory management
Dependable and reliable
Always on time
Punctual attendance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Manager
AutoZone
08.2025 - CurrentRead More
Auto Technician
Walmart
11.2024 - 06.2025Read More
Sales Associate
Big 5 Sporting Goods
12.2023 - 03.2025Read More
Warehouse Associate
Amazon
03.2021 - 09.2024Read More
Maricopa Community Colleges, South Mountain Community College
Associate of Arts from Exercise Science
Read More