Asher Zucker
Chandler
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of professional experience
Work History
Retail Floor Manager
Sol Flower
08.2023 - Current
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 12 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw supply restocking, area cleaning, and product organization.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Floor Supervisor
Sol Flower
12.2021 - 08.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Sales Associate
Sol Flower
02.2021 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Consistently a top performer on a weekly basis.
- Developed strong rapport with customers and created positive impression of business.
Bartender
Hop Central
02.2017 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Medical Collections Specialist
Omnicare, A CVS Health
10.2018 - 06.2020
- Established relationships with customers to encourage payment of delinquent accounts.
- Researched billing errors and discrepancies to initiate corrective action.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Analyzed customer financial records to determine appropriate payment plan.
Education
No Degree - Elementary Education
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZSkills
- Sales Floor Maintenance
- Customer Transactions
- Policy Enforcement
- Creative Solutions
- Goal Attainment
- Brand Awareness
- Customer Relations
- Effective Customer Communication
Timeline
Retail Floor Manager
Sol Flower
08.2023 - Current
Retail Floor Supervisor
Sol Flower
12.2021 - 08.2023
Retail Sales Associate
Sol Flower
02.2021 - 12.2021
Medical Collections Specialist
Omnicare, A CVS Health
10.2018 - 06.2020
Bartender
Hop Central
02.2017 - 10.2021
No Degree - Elementary Education
Maricopa Community Colleges - Rio Salado Community College
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