Ashley Avery
Phoenix,AZ
Summary
Experienced with supporting foster care systems to improve child welfare. Utilizes effective communication to build strong relationships and provide essential support. Knowledge of case management processes and teamwork to achieve positive outcomes.
Overview
8
8
years of professional experience
Work History
Case Aide
Child & Family Support Services
Phoenix, AZ
03.2026 - Current
- Conducted assessments and evaluations to determine individual needs of foster children.
- Coordinated with social workers to develop and implement care plans for each case.
- Advocated for children's rights and well-being within the foster care system.
- Coordinated transportation to appointments, school functions, and extracurricular activities for timely attendance and participation.
- Facilitated positive relationships between foster children and their families through regular communication and family visits.
- Managed caseloads efficiently while maintaining high-quality service delivery.
- Coordinated case management activities to support child welfare initiatives and family reunification efforts.
Server/Bartender
Oregano's Pizza Bistro
Flagstaff, AZ
10.2020 - 03.2026
- Coordinate with kitchen staff, vendors, and customers to ensure orders are accurate and delivered promptly.
- Process transactions, reconcile daily sales, and maintain accurate financial records.
- Train new employees on communication, service standards, and workflow efficiency.
- Balance multiple orders and tasks while meeting strict service timelines.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Front Desk Receptionist
Jeanne's School of Dance
Chandler, AZ
03.2019 - 10.2020
- Managed scheduling, payment processing, and client records with a focus on accuracy and confidentiality.
- Coordinated communication between clients, instructors, and vendors to support class operations.
- Maintained organized documentation systems for contracts, billing, and attendance.
- Provided customer service in person, by phone, and via email, ensuring professional and timely responses.
Customer Service Representative
Rico's Pizzeria
Turlock, CA
02.2018 - 04.2019
- Provided high-quality customer service, resolving inquiries and issues efficiently.
- Processed orders, handled transactions, and maintained accurate records.
- Trained new employees on customer service practices and daily operations.
- Ensured cleanliness and organization to support productivity and safety.
Education
Bachelor of Science - Social Work
Arizona State University
Tempe, AZ12-2026
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Rio Salado Community College
01-2025
AGEC - Associate of General Studies
Coconino Community College
01-2024
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Mesa Community College
01-2020
High School - undefined
Hilmar High School
Hilmar, CA01-2018
Skills
- Administrative Coordination & Scheduling
- Customer Service & Client Relations
- Order Processing & Payment Handling
- Invoicing & Record Keeping
- Vendor Communication
- Time Management & Multitasking
Timeline
Case Aide
Child & Family Support Services
03.2026 - Current
Server/Bartender
Oregano's Pizza Bistro
10.2020 - 03.2026
Front Desk Receptionist
Jeanne's School of Dance
03.2019 - 10.2020
Customer Service Representative
Rico's Pizzeria
02.2018 - 04.2019
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Rio Salado Community College
AGEC - Associate of General Studies
Coconino Community College
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Mesa Community College
High School - undefined
Hilmar High School
Bachelor of Science - Social Work
Arizona State University