Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Baugher

San Manuel

Summary

Dynamic Medical Assistant Supervisor at Marana Healthcare with a proven track record in team building and motivation. Enhanced clinic efficiency through staff training and streamlined operations, significantly reducing medication errors. Skilled in phlebotomy and HIPAA compliance, fostering a compassionate environment that prioritizes patient care and safety.

Overview

2026
2026
years of professional experience

Work History

Medical Assistant Supervisor

Marana Healthcare
09.2024 - Current
  • Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
  • Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
  • Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
  • Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
  • Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
  • Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
  • Streamlined administrative processes to reduce errors and improve overall office efficiency.
  • Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
  • Ensured compliance with healthcare regulations through regular audits and staff education.
  • Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
  • Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
  • Reduced medication errors significantly with introduction of double-check system for prescriptions.
  • Led by example in providing compassionate patient care, setting high standard for team.

Case Manager

SIERRA TUCSON, LLC
12.2023 - 08.2024
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.

Home Health Aide

Bayada Home Health
10.2023 - 12.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Improved patient well-being by providing compassionate and attentive personal care.

Medical Assistant

TMCONE Healthcare Medical Group
01.2022 - 10.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted. This included vaccines for both private and state funded programs.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Medical Assistant

Healthy Skin Dermatology
11.2021 - 01.2022
  • Performed clinical skills under physician supervision.
  • Assisted providers with in-office procedures.
  • Processed medication refills, obtained vitals, and scheduled appointments.
  • Assisted physician as a medical scribe.

Medical Assistant

ACP - Oro Valley Family Practice
03.2015 - 10.2021
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted. This included vaccine inventory for both private and state funding programs such as VFC.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Assistant

Sun Life Family Health Care
2013 - 11.2014
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.

Medical Assistant

Oro Valley Pediatrics
07.2012 - 10.2013
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Education

Clinical Certification - Medical Assistant

National Healthcareer Association
08-2024

Certification - Medical Assistant

Pima Medical Institute
Tucson, AZ
07-2012

High School Diploma -

San Manuel Jr/Sr High School
San Manuel, AZ
05-2010

Skills

  • Data entry and documentation
  • Vital signs monitoring
  • HIPAA compliance
  • Team building and motivation
  • Phlebotomy techniques
  • Staff training and development
  • Conflict resolution
  • Inventory and supply management
  • Problem-solving capacity
  • Electronic health records management
  • First aid and CPR certified

Timeline

Medical Assistant Supervisor

Marana Healthcare
09.2024 - Current

Case Manager

SIERRA TUCSON, LLC
12.2023 - 08.2024

Home Health Aide

Bayada Home Health
10.2023 - 12.2023

Medical Assistant

TMCONE Healthcare Medical Group
01.2022 - 10.2023

Medical Assistant

Healthy Skin Dermatology
11.2021 - 01.2022

Medical Assistant

ACP - Oro Valley Family Practice
03.2015 - 10.2021

Medical Assistant

Oro Valley Pediatrics
07.2012 - 10.2013

Medical Assistant

Sun Life Family Health Care
2013 - 11.2014

Clinical Certification - Medical Assistant

National Healthcareer Association

Certification - Medical Assistant

Pima Medical Institute

High School Diploma -

San Manuel Jr/Sr High School

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