Summary
Overview
Work History
Skills
Timeline
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Ashley Borcoman

Glendale

Summary

Dynamic professional with extensive experience at Sunrise Assisted Living, excelling in office management and caregiver roles. Proven ability in medication administration and conflict resolution, ensuring high-quality resident care and operational efficiency. Adept at maintaining meticulous documentation and fostering strong relationships with families and care teams to enhance service delivery.

Overview

14
14
years of professional experience

Work History

Medtech/Caregiver

WoodMark at Sun City
Sun City
06.2024 - 07.2025
  • Provide daily assistance with ADLs including dressing, hygiene, mobility, and toileting.
  • Accurately administer prescribed medications according to physician orders and document per facility protocol.
  • Assist residents during meals, activities, and in maintaining a clean and safe living space.
  • Maintain detailed records on resident care, behavior, and wellbeing.
  • Foster positive and respectful relationships with residents, families, and care teams.

Business Office Manager

Sunrise Assisted Living
Glendale
03.2021 - 01.2024
  • Oversaw day-to-day operations of the business office including payroll processing, accounts payable/receivable, and HR support.
  • Managed staff schedules, tracked employee attendance, and ensured timely payroll submissions.
  • Handled new hire onboarding, background checks, and personnel file maintenance in compliance with state regulations.
  • Supported the Executive Director in census tracking, billing coordination, and monthly reporting.
  • Interfaced with residents and families regarding billing questions and service agreements.
  • Maintained a high level of accuracy in data entry, documentation, and confidentiality.
  • Coordinated vendor contracts, supply orders, and reconciled monthly invoices.

Child Care Provider

Arion Care Solutions
Phoenix
04.2018 - 02.2021
  • Cared for children with a focus on safety, developmental activities, and emotional support.
  • Prepared nutritious meals, maintained daily schedules, and created engaging learning environments.
  • Used behavior modeling and positive reinforcement to support child growth and self-regulation.
  • Communicated regularly with parents about their child’s progress and any concerns.

Caregiver - Business Office Assistant

Alternate Living For You
Glendale
01.2012 - 05.2017
  • Managed administrative operations including payroll, invoicing, and employee scheduling for caregiving staff.
  • Maintained accurate resident records, medication logs, and compliance documentation.
  • Oversaw billing and collections, processed payments, and addressed financial inquiries from families.
  • Coordinated new hire onboarding, tracked certifications, and maintained personnel files in accordance with state regulations.
  • Supported daily facility operations to ensure quality care and seamless communication between care teams and administrative staff.
  • Assisted in organizing audits and licensing inspections, ensuring timely submission of required reports.Assisted elderly and disabled clients with daily tasks, hygiene, meals, and mobility.
  • Maintained cleanliness and order in client homes.
  • Administered medications and tracked dosages accurately.
  • Built meaningful relationships with clients and supported emotional well-being.

Skills

  • Office & Staff Scheduling
  • Conflict Resolution & Customer Service
  • Documentation & Reporting
  • Medication Administration
  • Time Management & Organization
  • Medical Records & File Management
  • Data Entry & EMR Systems
  • Supply & Inventory Control
  • Communication & Interpersonal Skills

Timeline

Medtech/Caregiver

WoodMark at Sun City
06.2024 - 07.2025

Business Office Manager

Sunrise Assisted Living
03.2021 - 01.2024

Child Care Provider

Arion Care Solutions
04.2018 - 02.2021

Caregiver - Business Office Assistant

Alternate Living For You
01.2012 - 05.2017

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Ashley Borcoman