Ashley Cornelius
Yuma
Summary
Proactive professional with a strong background in quality management and effective communication. Known for fostering collaboration among multidisciplinary teams to achieve shared goals in patient care and regulatory compliance.
Overview
15
15
years of professional experience
Work History
Quality & Utilization Management Specialist
Community Health Associates
Yuma, AZ
09.2014 - Current
- Analyzed utilization data to identify trends and optimize resource allocation.
- Collaborated with multidisciplinary teams to ensure compliance with behavioral health regulations and standards.
- Developed and implemented strategies to improve care coordination and patient outcomes.
- Established strong relationships with external stakeholders, fostering collaboration around shared goals of quality improvement and cost containment.
- Ensured compliance with industry standards and regulations, conducting regular audits.
- Presented findings to leadership, influencing policy decisions based on data-driven insights.
Sales Associate
Marine Corps
Yuma, AZ
07.2013 - 08.2014
- Cultivated strong customer relationships through personalized service and product knowledge.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new associates on sales techniques and customer engagement strategies.
- Resolved customer inquiries and complaints efficiently, promoting positive shopping experiences.
- Developed promotional displays to attract customer attention and drive sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
McDonald's
Yuma, AZ
03.2011 - 07.2013
- Processed customer transactions accurately and efficiently
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and service standards.
Education
High School Diploma -
Cibola
Yuma, AZSkills
- HIPAA compliance
- Insurance verification
- Quality improvement
- Documentation and reporting
- Proficient in Excel, Word and Powerpoint
- Effective communication
Timeline
Quality & Utilization Management Specialist
Community Health Associates
09.2014 - Current
Sales Associate
Marine Corps
07.2013 - 08.2014
Cashier
McDonald's
03.2011 - 07.2013
High School Diploma -
Cibola