Ashley FitzGerald
Phoenix
Summary
Dedicated and adaptable nursing professional with over 15 years of experience in acute care, leadership, and patient advocacy. Proven expertise in managing diverse teams, improving operational efficiency, and providing exceptional patient care. Skilled in critical thinking, a whole-hospital mindset, hospital throughput, and navigating transitions in healthcare settings.
Overview
18
18
years of professional experience
Work History
Interim Director Observation and Clinical Decision Unit
Honor Health Deer Valley
Phoenix
07.2025 - Current
- Observed and directed daily operations of a high-volume observation unit and inpatient overflow.
- Collaborate with interdisciplinary teams to resolve complex operational issues.
- Reviewed and interpreted key financial data to support leadership in aligning expenditures with projected financial goals.
- Goal to increase patient satisfaction, bed turnaround time, and discharge times.
- Collaborate with hospitalist services, case management, and ED leadership on placement strategies.
- Mentored supervisors and frontline staff during leadership transition.
House Supervisor
Honor Health Deer Valley
Phoenix
12.2022 - Current
- Provide administrative and clinical oversight in a Level 1 trauma facility.
- Collaborate with interdisciplinary teams to resolve complex operational issues.
- Ensure optimal staffing, resource allocation, and adherence to safety protocols.
- Act as a liaison between staff, patients, and leadership during off-hours.
- Through-put Coordinator.
- Root Cause Analysis Attendee to provide House Supervisor perspective.
- Network Level Support, shift support at TPK.
Registered Nurse- Observation Unit
Honor Health Deer Valley
Phoenix
10.2018 - 01.2025
- Helped the launch of a new observation unit, including workflow development.
- Team Lead- Day Shift and Night Shift.
- Oversaw day-to-day operations, ensuring patient care standards and staff efficiency.
- Facilitated interdisciplinary communication and resolved critical patient and staff issues.
Registered Nurse– PCCU/IMCU
Honor Health Deer Valley
Phoenix
12.2014 - 01.2024
- Managed cardiac step-down patients, including critical drips and post-surgical care.
- Team Lead 2017-2020 (full-time) stepped up in a time of need to backfill a Supervisor on ADA accommodation and then military leave.
- Directed daily unit activities, assigned responsibilities, and mentored staff.
- Served as a preceptor and scheduling coordinator (chosen by my peers).
Registered Nurse- Inpatient and Outpatient Cardiac Rehab
Honor Health Deer Valley
Phoenix
01.2017 - 01.2021
- Educated and guided patients through post-cardiac event rehabilitation programs.
Registered Nurse – Infusion Center (PRN)
Banner Boswell Medical Center
Sun City
02.2014 - 12.2014
- Administered outpatient infusion therapies, monitored patient reactions while staying on schedule.
Registered Nurse
Banner Boswell Medical Center
Sun City
02.2012 - 12.2014
- Worked in neuro-surgical, neurology, and step-down units with advanced critical care.
- Stroke Alert responder and contributed to post-surgical care initiatives.
- Promoted to Team Lead within one year, guiding team transitions and relocations.
Certified Nursing Assistant
Various Organizations
Arizona
05.2007 - 12.2011
- Provided compassionate care in hospitals, home health, SNF and hospice settings.
Education
Master of Nursing Management and Leadership -
Western Governors University
04-2026
Bachelor of Science - Nursing
Western Governors University
03.2025
Associate of Applied Science - Nursing
Yavapai Community College
Clarkdale, AZ12-2011
Skills
Registered Nurse (RN): License #172571
Post-Baccalaureate Certificate in Nursing Management and Leadership
BLS and ACLS (current since 2012)
ICU ECCO completion (2015, 2024)
CISM trained (2024)
End-of-Life Nursing Education Consortium (ELNEC) certification
AMNH Genetics, Genomics, and Genethics Certification
IHI Open School Basic Certification
Ultrasound IV certified
Recognition And Awards
- Daisy Award Winner, 2014
- Nurse of the Year Nominee, 2024
Timeline
Interim Director Observation and Clinical Decision Unit
Honor Health Deer Valley
07.2025 - Current
House Supervisor
Honor Health Deer Valley
12.2022 - Current
Registered Nurse- Observation Unit
Honor Health Deer Valley
10.2018 - 01.2025
Registered Nurse- Inpatient and Outpatient Cardiac Rehab
Honor Health Deer Valley
01.2017 - 01.2021
Registered Nurse– PCCU/IMCU
Honor Health Deer Valley
12.2014 - 01.2024
Registered Nurse – Infusion Center (PRN)
Banner Boswell Medical Center
02.2014 - 12.2014
Registered Nurse
Banner Boswell Medical Center
02.2012 - 12.2014
Certified Nursing Assistant
Various Organizations
05.2007 - 12.2011
Master of Nursing Management and Leadership -
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Nursing
Yavapai Community College
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