Ashley Forrester
First Class Smoke Shop
Tucson
9
years of professional experience
Results-driven Store Manager with expertise in customer service, team leadership, and operational efficiency. Proven track record in enhancing sales performance and optimizing inventory management to maximize profitability.
Work History
Store Manager
3 Years 9 Months- Supervised daily store operations to ensure excellent customer service and adherence to company policies.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, adjust merchandising strategies, and enhance overall profitability.
- Developed promotional campaigns to increase foot traffic and boost sales performance during peak seasons.
- Managed inventory control, cash control, and store opening and closing procedures.
Shift Lead
2 Years 1 Month- Supervised team members to ensure adherence to operational standards and customer service excellence.
- Trained new employees on food safety procedures and company policies for optimal performance.
- Managed inventory levels, ensuring timely restocking of supplies to meet customer demands.
- Coordinated shift schedules to maintain adequate staffing during peak hours and improve efficiency.
Merchandiser
2 Years 5 Months- Coordinated product displays to enhance visibility and drive sales.
- Executed inventory management processes, ensuring stock availability and accuracy.
- Assisted in analyzing market trends to optimize merchandising strategies.
- Developed promotional materials to support marketing initiatives and boost engagement.
Delivery Driver
1 Year 7 Months- Operated delivery vehicles safely and efficiently to ensure timely package transport.
- Navigated delivery routes using GPS technology to optimize travel efficiency.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Communicated with customers to confirm delivery details and address inquiries effectively.
Education
High School Diploma
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Customer service management
Team leadership
Timeline
Store Manager
First Class Smoke Shop
10.2022 - 07.2026Read More
Shift Lead
Taco Bell
08.2021 - 09.2023Read More
Merchandiser
Redbull
04.2019 - 09.2021Read More
Delivery Driver
FedEx
09.2017 - 04.2019Read More
Sanders Valley High
High School Diploma
Read More