Ashley Fraley
Tucson
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
General Manager
Uhaul Moving And Storage
05.2025 - Current
- Assisted in daily operations management, ensuring adherence to company policies and procedures.
- Supported team coordination by facilitating effective communication among departments.
- Learned and utilized operational tools to enhance workflow efficiency and productivity.
- Adapted quickly to new software systems, contributing to streamlined processes.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Participated in onboarding training, gaining knowledge of industry standards and practices.
- Maintained organization of inventory and supplies, supporting operational readiness.
- Collaborated with team members on project tasks, fostering a cooperative work environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Site Manager
Clean Freak Car Wash
06.2023 - 05.2025
- Managed daily site operations, ensuring compliance with safety regulations and quality standards.
- Coordinated project schedules, facilitating timely completion of tasks and resource allocation.
- Supervised site teams, providing guidance and support to enhance productivity and teamwork.
- Implemented efficient workflow processes, reducing delays and improving site performance.
- Conducted regular inspections to identify issues, maintaining high standards of safety and cleanliness.
- Assisted in budgeting and cost management efforts, contributing to financial efficiency on site projects.
- Trained new employees on site protocols and operational procedures for seamless integration into the team.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Resolved issues between employees and customers using company policies.
- Assumed responsibility for personnel deployed to work site.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw all daily office operations and equipment maintenance.
- Maintained records and logs of work performed and materials and equipment used.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
Site Manger
Octopus Car Wash
02.2019 - 06.2023
- Complied with safe operating practices and assessed operational procedures against best practices.
- Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
- Monitored, coached, and supervised team of [Number] employees in [year].
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Improved client satisfaction with timely project completion through effective communication and coordination among team members.
- Created weekly and monthly reports and presentations for management team.
- Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
- Inspected cleanliness of common areas and offices.
- Conducted comprehensive training programs for new hires, ensuring high level of competency and adherence to safety standards.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
MCAT
Marana, AZ05-2008
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Staff management
- Customer relations
- Training and development
- Inventory control
- Goal setting
- Employee scheduling
- Verbal and written communication
- P&L management
- Motivation
- Schedule management
- Deadline oriented
- Strategic planning
- Performance improvement
- Employee development
- Facility management
- Recruitment
- Expense control
- Operations oversight
- Budget analysis
- Sound judgment
- Consistently meet goals
Timeline
General Manager
Uhaul Moving And Storage
05.2025 - Current
Site Manager
Clean Freak Car Wash
06.2023 - 05.2025
Site Manger
Octopus Car Wash
02.2019 - 06.2023
High School Diploma -
MCAT
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