Summary
Overview
Work History
Education
Skills
Timeline
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Ashley House

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Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server

Cracker Barrell Old Country Store
10.2023 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Red Robin
07.2020 - 08.2022
  • -Cool Under Pressure High Volume Dining
  • -Greeted customers, answered questions, and recommended specials to increase profits.
  • -Operated POS terminals to input orders, split bills, and calculate totals.
  • -Satisfied customers by topping off drinks and offering condiments, napkins, and other items. I communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • -Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests. Served food and beverages to patrons and immediately remedied issues with orders.
  • -Checked with customers to determine meal satisfaction, promptly taking action to correct problems. Addressed complaints to kitchen staff and served replacement items.
  • -Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • -Presented menus to patrons to answer questions about offered items and make suitable recommendations. Cleaned tables and chairs to prepare the dining area for the next customers.
  • -Displayed enthusiasm and knowledge about the restaurant's menu and products. Trained new employees on restaurant procedures and plating techniques. Provided exceptional service to a high volume of daily customers.
  • -Cleared table and bussed dishes to allow for quick setups.

Education

Biomedical Sciences

Northern Arizona University
Flagstaff, AZ
08-2025

Skills

  • Team Player
  • Warm and Friendly
  • High Energy and Stamina
  • Cool Under Pressure
  • High Volume Dining
  • Strong work ethic
  • Memory retention
  • Cleanliness standards
  • Team collaboration

Timeline

Server

Cracker Barrell Old Country Store
10.2023 - 07.2025

Server

Red Robin
07.2020 - 08.2022

Biomedical Sciences

Northern Arizona University

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Ashley House