Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ashley Khuong

Scottsdale

Summary

Dynamic and dedicated professional with a friendly demeanor and strong teamwork skills, honed at Bonchon. Proven ability to enhance customer satisfaction through effective problem-solving and time management. Experienced in training new employees and maintaining high standards of organization and cleanliness, ensuring compliance with food safety regulations.

Overview

6
6
years of professional experience

Work History

Bonchon

Sydney
09.2021 - 10.2023
  • Worked well in a team setting, providing support and guidance.
  • Provided attentive and friendly service by taking customer orders, delivering food, and ensuring guest satisfaction throughout their visit.
  • Handled cash and card transactions accurately while balancing payments at the end of shifts.
  • Trained and mentored new employees on restaurant procedures, customer service techniques, and teamwork strategies.
  • Assisted with opening and closing duties, including restocking supplies, cleaning stations, and preparing the dining area.
  • Maintained compliance with food safety and sanitation regulations by keeping dining and kitchen areas clean and organized.
  • Collaborated with kitchen staff to ensure timely food preparation and smooth workflow during peak hours.
  • Addressed guest concerns promptly and professionally to maintain a positive dining experience.
  • Supported team efficiency by multitasking between serving tables, cleaning, and assisting coworkers when needed.

Gangnam Style BBQ

Min
10.2020 - 01.2021
  • Coordinated and fulfilled orders through third-party delivery platforms (Grubhub, DoorDash, Uber Eats), ensuring accuracy and timely service.
  • Assisted with operation and cleaning of BBQ equipment while following food safety and sanitation standards.
  • Took customer orders in person and over the phone, providing clear communication and friendly service.
  • Prepared ingredients and assembled menu items to support efficient kitchen operations.
  • Maintained a clean and organized work environment to meet health and safety regulations.
  • Trained and supported new employees on restaurant procedures, customer service standards, and food safety practices, helping them adapt quickly to the team.
  • Worked effectively in fast-paced environments.

Journeys

Rey
02.2018 - 08.2020
  • Maintained a clean and organized workspace by performing regular cleaning and mopping duties to ensure a safe environment.
  • Answered and directed phone calls, providing accurate information and excellent customer support.
  • Managed inventory by tracking stock levels, restocking supplies, and assisting with ordering to prevent shortages.
  • Delivered high-quality customer service by addressing client needs, resolving concerns, and creating a positive experience.
  • Trained and supported new team members on sales techniques, store procedures, and customer service standards.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Science - Kinesiology

Arizona State University
Tempe, AZ
08-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Organizational skills
  • Decision-making

Accomplishments

Education

Arizona State University — Tempe, AZ

Bachelor of Science in Kinesiology

Graduated: [Arizona, 2025]

  • Completed coursework in Anatomy & Physiology, Biomechanics, Exercise Physiology, Motor Control, and Rehabilitation Sciences.
  • Gained hands-on experience analyzing human movement, injury prevention, and therapeutic exercise techniques.
  • Applied kinesiology principles to real-world case studies, preparing for patient-centered care in clinical settings.
  • Collaborated on group projects involving exercise program design and functional movement assessments.

Timeline

Bonchon

Sydney
09.2021 - 10.2023

Gangnam Style BBQ

Min
10.2020 - 01.2021

Journeys

Rey
02.2018 - 08.2020

Bachelor of Science - Kinesiology

Arizona State University

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Ashley Khuong