Summary
Overview
Work History
Education
Skills
Timeline
Generic

ASHLEY LOPEZ

Kingman

Summary

Dedicated Licensed Vocational Nurse with years of experience delivering compassionate and patient centered care in diverse healthcare settings. Proficient in medication administration, wound care, and vital signs monitoring. Adept at building strong patient relationships, collaborating with interdisciplinary teams, and ensuring accurate documentation. Committed to upholding the highest standards of nursing ethics and providing exceptional support to patients and families. Seeking to leverage clinical expertise and communication skills to contribute to a dynamic healthcare environment.

Overview

12
12
years of professional experience

Work History

Crew Member

McDonalds
05.2013 - 03.2014
  • Ensured Adherence to Safety Standards: Upheld and enforced rigorous safety protocols and practices.
  • Proficiently Managed Point-of-Sale System: Operated and managed the point-of-sale system with expertise and efficiency.
  • Ensured Quality Control: Maintained high standards of quality control throughout operations. Strategically Promoted Special Offers: Actively promoted and marketed special deals to enhance customer engagement.
  • Maintained Hygiene Standards: Ensured a consistently clean and hygienic environment in line with regulations.
  • Provided Exceptional Customer Service: Greeted customers warmly and provided exceptional service at all times.
  • Handled Payment Transactions: Efficiently collected payments and managed financial transactions securely.
  • Prepared and Served Food: Skillfully prepared and served food items according to established standards.

One on One Instructor for clients with mental / intellectual disabilities

In2Vision
06.2014 - 03.2015
  • Emergency Response and Crisis Management: Proficient in handling crisis situations with prompt and effective intervention strategies.
  • Patient-Centric Care Proficiency: Demonstrated expertise in delivering high-quality care tailored to individual patient needs and conditions.
  • Certified in CPR (Cardiopulmonary Resuscitation): Trained and certified in CPR techniques to provide immediate life-saving assistance when necessary.
  • Skilled in Direct Supervision and Oversight: Possess strong abilities in direct supervision, ensuring efficient and organized management of tasks and responsibilities.
  • Expertise in De-escalation Strategies: Proficient in employing de-escalation techniques to diffuse tense or challenging situations effectively.
  • Competency in Medication Administration: Skilled and knowledgeable in the safe and accurate administration of medications in accordance with prescribed protocols.
  • Conflict Resolution and Mediation Skills: Proficient in resolving conflicts through effective communication and mediation strategies, fostering positive outcomes in challenging scenarios.

One on One Instructor for clients with mental / intellectual disabilities

Mercedes Diaz Homes
03.2015 - 01.2016
  • Interdisciplinary Collaboration: Collaborated effectively with medical doctors, educators, and mental health professionals to gather comprehensive client information and supplementary support.
  • Crisis Care Provision: Offered short-term crisis care and immediate interventions for youth within a staff-intensive residential environment.
  • Client Education and Support: Assisted clients in comprehending the nature of their illnesses and facilitated their understanding of personalized treatment plans.
  • Daily Patient Care Responsibilities: Conducted daily patient care tasks, providing crucial assistance with activities of daily living (ADLs) to ensure optimal comfort and well-being. Additionally, I facilitated the client's acquisition of essential life skills, including proficiency in navigating transportation systems, culinary abilities through cooking instruction, and a comprehensive understanding of various general life skills.

One on One Instructor for clients with mental / intellectual disabilities

Buena Vista Learning Center
03.2016 - 11.2017
  • Client Care Facilitation: Supported clients with Activities of Daily Living (ADLs) and facilitated their engagement in therapeutic, educational, and recreational activities.
  • Assisted patients in accessing and participating in therapeutic programs during their inpatient care, ensuring a structured and safe environment.
  • Personal Assistance and Support: Aided patients with personal grooming while actively encouraging and enabling their involvement in educational, recreational, and therapeutic pursuits.
  • Nursing Care Provision: Provided attentive nursing care tailored to the specific needs of mentally ill, emotionally disturbed, and mentally challenged patients.
  • Group Coordination and Supervision: Orchestrated and supervised patient involvement in group activities, spanning both educational and recreational domains, fostering a conducive environment for participation and growth.

One on One Instructor for Clients With Mental / Intellectual Disabilities

Premier Homecare
06.2018 - 03.2019
  • Emergency Response and Crisis Management: Proficient in handling crisis situations with prompt and effective intervention strategies.
  • Patient-Centric Care Proficiency: Demonstrated expertise in delivering high-quality care tailored to individual patient needs and conditions.
  • Certified in CPR (Cardiopulmonary Resuscitation): Trained and certified in CPR techniques to provide immediate life-saving assistance when necessary.
  • Skilled in Direct Supervision and Oversight: Possess strong abilities in direct supervision, ensuring efficient and organized management of tasks and responsibilities.
  • Expertise in De-escalation Strategies: Proficient in employing de-escalation techniques to diffuse tense or challenging situations effectively.
  • Competency in Medication Administration: Skilled and knowledgeable in the safe and accurate administration of medications in accordance with prescribed protocols.
  • Conflict Resolution and Mediation Skills: Proficient in resolving conflicts through effective communication and mediation strategies, fostering positive outcomes in challenging scenarios.

CNA

Lakewood Healthcare Center
06.2019 - 01.2023
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Front / Back Licensed Nurse

Molina Family Clinic
06.2022 - 12.2022
  • Medical Records Integration: Proficiently integrated medical records into Electronic Medical Record (EMR) systems for streamlined data management.
  • Administrative Coordination: Managed incoming calls, scheduled appointments for follow-up treatments, verified insurance benefits, facilitated patient check-ins and check-outs, collected co-pays, and oversaw billing and collections.
  • Patient-Centered Collaboration: Cultivated a robust background in patient care, collaborating seamlessly with patients, therapists, and medical personnel to ensure comprehensive and empathetic care.
  • Room-based Patient Monitoring: Monitored and supervised patient care within treatment rooms, ensuring adherence to prescribed protocols and standards.
  • Medical Record Analysis and Compliance: Conducted comprehensive quantitative and qualitative analyses of patient medical records to guarantee compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements, ensuring the completeness and accuracy of documentation.
  • Insurance Proficiency: Proficient in managing care arrangements, adeptly handling Medicare, Medicaid, and commercial carriers' protocols.
  • Patient-Centric Communication and Record-Keeping: Engage closely with patients to ensure proper management of medications and maintain precise, current medical records.
  • Comprehensive Patient Assessment: Perform initial patient screenings, encompassing vital sign assessments, data recording, room preparation, and conducting EKG tests.
  • Confidentiality Adherence and Patient Rights Protection: Uphold patient rights by strictly maintaining confidentiality as per HIPAA regulations and established policies, ensuring the safeguarding of personal information.
  • Medical Office Duties and Physician Support: Execute diverse medical office duties, including vital sign checks, patient history collection, phlebotomy, and assistance during medical/neurological procedures. Records Management and Legal Compliance: Manage and process citations, incidents, accident reports, and legal requests, ensuring compliance with subpoenas and open records requests.
  • Accurate Coding and Documentation: Update and verify CPT and ICD codes, ensuring accuracy in patient information, demographics, and sending completed charts weekly.

Patient Liaison Lead / Project Manager

Spectrum Physician's Management
04.2022 - Current
  • Establishes a rapport with the patient and family to learn what is the most important to them in their hospital experience and their preferences. Communicates findings to the appropriate healthcare team members.
  • Provides leadership, vision, and direction setting for both project team and business partners. Uses knowledge of mission and core strategy as a basis to develop specific objectives and goals.
  • Responds to and investigates complaints and concerns and communicates identified issues to appropriate staff.
  • Educates health care professionals and employees on the varied ways to humanize a patient’s experience based on feedback from individual patients and their families.
  • Provides educational leadership to patients and care providers to enhance specialized patient care within established healthcare settings.
  • Understands and practices regulatory agency standards and department/organization policies/procedures including, but not limited to: OSHA, HIPAA, Infection Control, Environment of Care, National Patient Safety Goals, patient care policies/procedures.
  • Oversees the transition from hospital to home setting.
  • Establishes contacts, relationships and brings resources to bear on improving project effectiveness.
  • Successfully gained team leadership skills by leading diverse teams to achieve operational goals and enhance patient care. Performance Management by reviewing timecards and providing constructive feedback to improve staff performance and team dynamics. As well as conflict resolution, operational efficiency, and data-driven decision making.

LVN

Lakewood Healthcare Center
01.2023 - 07.2025
  • Participates in patient treatment regimen, including administering medications and injections (under the supervision of a physician and registered nurse).
  • Interviews patients about current problems, medications, and allergies and reviews medical records for pertinent previous and current information.
  • Performs routine immunizations, nebulizer treatments, and visual acuity testing, and administers and reads TB tests.
  • Collects and labels specimens as ordered by physician from patients for testing following client facility's policies, procedures, and protocols.
  • Reinforces patient education and provides medication reconciliation.
  • Optimized Reimbursement through Coding: Code all office visits meticulously using CPT coding to maximize reimbursement, with special attention to proper ICD-9 coding.
  • Records Management and Information Handling: Complete release of information forms, process record requests via fax, and efficiently scan pertinent information into patients' Electronic Health Record (EHR) files.

Urology LPN

Kingman Regional Medical Center
01.2024 - 11.2024
  • Clinical Expertise: Skilled in Foley and Supra Pubic catheter placements and removal, voiding trials, ureteral stent removals, bladder scans, wound assessment and documentation, and assisting urologists with sterile invasive procedures, including prostate biopsies and cystoscopies.
  • Medication Management: Conduct thorough patient medication reconciliation, administer medications (including ADT injections and oral antibiotics), and ensure patient safety through diligent medication oversight.
  • Patient Check-In: Efficiently check in patients, verify patient identifiers, and ensure all necessary information is accurately documented.
  • Vital Signs Monitoring: Take and record accurate vital signs to assess patient health and facilitate timely medical interventions.
  • Technology Proficiency: Navigate the Meditech system efficiently, leveraging technology to enhance patient care.
  • Inventory Management: Developed and implemented an inventory management system to track expiration dates, ensuring the clinic remains well-stocked and compliant.
  • Patient and Family Engagement: Work closely with patients and their families to address concerns, educate them about care plans, and provide compassionate support throughout their treatment journey.
  • Conflict Resolution: Assist in resolving conflicts and executing service recovery strategies to enhance patient satisfaction and foster a positive clinic environment.
  • Communication Skills: Effectively communicate with patients, families, and healthcare team members to coordinate care and address patient needs.
  • Chart Review and Coordination: Collaborate with patients to review medical charts, ensuring all required blood work and imaging are completed prior to appointments for efficient care delivery.
  • Flexibility and Adaptability: Demonstrated ability to float to various departments, including Gastroenterology, Preop, Surgical, and OB, adapting quickly to diverse clinical settings and patient needs.
  • Patient Education: Provide self-catheterization education with return demonstration to empower patients in their care management.
  • Urine Sample Management: Collect and send urine samples for cytology and culture following established protocols, ensuring accurate diagnostics. As well as conduct point-of-care (POC) urine testing for every patient seen at the clinic.

Clinic Manager

Kingman Regional Medical Center
11.2024 - Current
  • Clinical Expertise: Skilled in Foley and Supra Pubic catheter placements and removal, voiding trials, ureteral stent removals, bladder scans, wound assessment and documentation, and assisting urologists with sterile invasive procedures, including prostate biopsies and cystoscopies.
  • Medication Management: Conduct thorough patient medication reconciliation, administer medications (including ADT injections and oral antibiotics), and ensure patient safety through diligent medication oversight.
  • Patient Check-In: Efficiently check in patients, verify patient identifiers, and ensure all necessary information is accurately documented.
  • Vital Signs Monitoring: Take and record accurate vital signs to assess patient health and facilitate timely medical interventions.
  • Technology Proficiency: Navigate the Meditech system efficiently, leveraging technology to enhance patient care.
  • Inventory Management: Developed and implemented an inventory management system to track expiration dates, ensuring the clinic remains well-stocked and compliant.
  • Patient and Family Engagement: Work closely with patients and their families to address concerns, educate them about care plans, and provide compassionate support throughout their treatment journey.
  • Conflict Resolution: Assist in resolving conflicts and executing service recovery strategies to enhance patient satisfaction and foster a positive clinic environment.
  • Communication Skills: Effectively communicate with patients, families, and healthcare team members to coordinate care and address patient needs.
  • Chart Review and Coordination: Collaborate with patients to review medical charts, ensuring all required blood work and imaging are completed prior to appointments for efficient care delivery.
  • Flexibility and Adaptability: Demonstrated ability to float to various departments, including Gastroenterology, Preop, Surgical, and OB, adapting quickly to diverse clinical settings and patient needs.
  • Patient Education: Provide self-catheterization education with return demonstration to empower patients in their care management.
  • Urine Sample Management: Collect and send urine samples for cytology and culture following established protocols, ensuring accurate diagnostics. As well as conduct point-of-care (POC) urine testing for every patient seen at the clinic.

Education

Diploma - Licensed Vocational Nurse

Stanbridge University
01.2022

Skills

  • BLS Certified
  • Communicative
  • Tech Savvy
  • IV Therapy / Blood
  • Leadership
  • Customer Service
  • Documentation
  • Critical Thinking

Timeline

Clinic Manager

Kingman Regional Medical Center
11.2024 - Current

Urology LPN

Kingman Regional Medical Center
01.2024 - 11.2024

LVN

Lakewood Healthcare Center
01.2023 - 07.2025

Front / Back Licensed Nurse

Molina Family Clinic
06.2022 - 12.2022

Patient Liaison Lead / Project Manager

Spectrum Physician's Management
04.2022 - Current

CNA

Lakewood Healthcare Center
06.2019 - 01.2023

One on One Instructor for Clients With Mental / Intellectual Disabilities

Premier Homecare
06.2018 - 03.2019

One on One Instructor for clients with mental / intellectual disabilities

Buena Vista Learning Center
03.2016 - 11.2017

One on One Instructor for clients with mental / intellectual disabilities

Mercedes Diaz Homes
03.2015 - 01.2016

One on One Instructor for clients with mental / intellectual disabilities

In2Vision
06.2014 - 03.2015

Crew Member

McDonalds
05.2013 - 03.2014

Diploma - Licensed Vocational Nurse

Stanbridge University
ASHLEY LOPEZ