Ashley Maloof
Prescott
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Acclivity Healthcare/Dignity Health Internal Medicine
07.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepare for physician examinations.
- Perform injections, EKG's, ear lavage's and assist provider with procedures.
- Assist the provider with returning patient messages, prior authorizations and propose medication refills.
Medical Assistant (Neurology/Primary Care)
Integrated Medical Services
03.2024 - 07.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted providers with procedures, injections, ear lavage's and EKG's.
Front Desk Supervisor/Medical Assistant
Dr. Kenneth Lawlor
08.2016 - 03.2024
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Handled incoming phone calls and assisted patients with their questions and scheduling of appointments.
- Provided patients with care beginning from the check-in to the check-out process.
- Performed medical assisting responsibilities when needed by providers and helped to cover all staffing positions within the office.
Education
Medical Assistant Certificate - Medical Assisting
Apollo College
Tucson, AZSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- CPR
- Immunization administration
- Specimens collection and processing
Accomplishments
Received certificates of achievement for perfect attendance and maintaining a 4.0 GPA at Apollo College.
Certification
- CMA - Certified Medical Assistant
- Phlebotomy
- CPR Certified
Timeline
Medical Assistant
Acclivity Healthcare/Dignity Health Internal Medicine
07.2025 - Current
Medical Assistant (Neurology/Primary Care)
Integrated Medical Services
03.2024 - 07.2025
Front Desk Supervisor/Medical Assistant
Dr. Kenneth Lawlor
08.2016 - 03.2024
Medical Assistant Certificate - Medical Assisting
Apollo College