Ashley Merida
Casa Grande
Summary
Developed exceptional customer service and cash handling skills in financial environment from having no experience . I was able to demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Capable to transition into new fields where these skills can drive customer satisfaction. Hardworking and passionate job seeker with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Bank Teller
Campco Federal Credit Union
03.2024 - 09.2024
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Executed wire transfers, stop payments and account transfers.
Waitress/Hostess
ARMANDO'S RESTAURANT
03.2022 - 02.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Answered customers' questions, recommended items, and recorded order information.
- Checked guests' identification before serving alcoholic beverages.
- Answered phone calls to take orders, give information and document reservations.
Education
High school diploma -
Campbell County High School
Skills
- Restaurant experience
- Food service
- Host/hostess experience
- Customer service
- Communication skills
- Phone etiquette
- Serving
- Bartending
- Cashiering
- Bilingual
- Cash Handling
- Lending
Personal Information
Authorized To Work: US
Languages
Spanish
Full Professional
Timeline
Bank Teller
Campco Federal Credit Union
03.2024 - 09.2024
Waitress/Hostess
ARMANDO'S RESTAURANT
03.2022 - 02.2024
High school diploma -
Campbell County High School
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