Ashley Rosales
Yuma
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Server
Olive Garden
08.2024 - Current
- Greeted customers promptly and professionally, taking accurate orders and ensuring attention to any dietary restriction or allergies
- Actively engaged with customers to enhance dining experience, offering recommendations
- Successfully managed multiple tables simultaneously in a fast-paced environment
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Mobile Expert
T-Mobile
08.2018 - 06.2024
- Provided personalized service to an average of 20 clients a day, assisting them with mobile devices, plans, and accessories tailored specifically to their needs
- Exceeded monthly sales targets consistently through proactive engagement and knowledge of products
- Resolved customer inquiries, issues, and complaints promptly to ensure satisfaction and retention
- Collaborated closely with management to develop and implement strategies aimed at enhancing sales performance within the team
- Handled cash management responsibilities and efficiently managed all back-office operations
- Assisted with planogram and product placement to maintain audit compliance
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
AAS in Radiologic Technology -
Arizona Western College
01-2026
Phoenix College
Phoenix, Arizona01.2020
Skills
- Excellent customer service and communication skills
- Adaptability to new technology and fast learner
- Time management and organizational skills
- Detail-oriented
- Problem-solving
- Sales knowledge
- Complaint resolution
- Analytical and critical thinking
Accomplishments
Received a pin for being top 5% in the company for one quarter
Languages
Spanish
Full Professional
Timeline
Server
Olive Garden
08.2024 - Current
Mobile Expert
T-Mobile
08.2018 - 06.2024
AAS in Radiologic Technology -
Arizona Western College
Phoenix College
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Samantha PereaSamantha Perea
To-Go Server at Olive GardenTo-Go Server at Olive Garden
Dayana DavalosDayana Davalos
Server at Darden Restaurants, Olive GardenServer at Darden Restaurants, Olive Garden
Ruth RossRuth Ross
Line Cook at Darden Restaurants, Olive GardenLine Cook at Darden Restaurants, Olive Garden
Bella DixonBella Dixon
Shift Supervisor at STARBUCKS COFFEE COMPANYShift Supervisor at STARBUCKS COFFEE COMPANY