Ashley Seely
Laveen
Summary
Dynamic General Manager with extensive experience at T-Bone Steakhouse, excelling in empathetic leadership and team building. I developed friendly customer relationships while enhancing service quality.
Proficient in money management and Microsoft Excel, I successfully organized staff schedules and resolved conflicts, driving operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
General Manager
T-Bone Steakhouse
02.2025 - Current
- Managed a workplace of different personalities within a high-stress level environment.
- Built personal relationships with generations of customers. By the time I was promoted to general manager, I had close friendships with my regulars of six years.
- Organized schedules for employees of different availabilities, while considering the restaurant's reservations and business forecasts.
- Logged payroll hours for every company employee. Recorded tips for servers, and kept track of the restaurant's petty cash nightly.
- Signed for deliveries and interacted with vendors. Hands-on sales experience with distributors.
Bar Manager
T-Bone Steakhouse
08.2022 - 02.2025
- Promoted to the position after three years of loyal employment, starting in 2018.
- Maximized customer service by training staff, establishing a welcoming environment for regulars and newcomers, and resolving issues.
- Closed out the cash register and prepared a cashier report by the shift's end.
Education
Associate of Arts - Communications
Maricopa Community Colleges, Phoenix College
Phoenix, AZ12-2026
Skills
- Leadership and team building
- Problem resolution and staff supervision
- Money management
- Professional experience in both Microsoft Excel and Microsoft Word
- Exceptional interpersonal communication with both customers and employees
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager
T-Bone Steakhouse
02.2025 - Current
Bar Manager
T-Bone Steakhouse
08.2022 - 02.2025
Associate of Arts - Communications
Maricopa Community Colleges, Phoenix College
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