Ashley Takacs
Phoenix
Summary
Detail-oriented professional with expertise in customer support and data entry. Proven ability to train team members and enhance processes, ensuring efficiency and high-quality standards. (Willing to relocate)
Overview
3
3
years of professional experience
Work History
Processing Service Representative
Chubb Group of Insurance Companies/ ACE American Insurance Company
Phoenix, AZ
12.2023 - Current
- Processed policy changes with attention to detail and accuracy.
- Collaborated with underwriting teams to address complex service requests efficiently.
- Trained new team members on company policies and customer service best practices.
- Maintained productivity and quality standards at all times.
Claims Service Representative
Chubb Group of Insurance Companies/ ACE American Insurance Company
Phoenix, AZ
12.2022 - 12.2023
- Processed insurance claims, ensuring compliance with company policies and state regulations.
- Collaborated with internal teams to streamline claims processing workflows, improving efficiency.
- Trained new team members on procedures and best practices, fostering a collaborative environment.
- Utilized claims management software to track case progress and maintain accurate records.
Education
Business Administration And Management
Maricopa Community Colleges, Glendale Community College
Glendale, Arizona, AZ01-2028
Skills
- Customer support
- Organization
- Account updates
- Data entry
- Customer service
- Call center operations
Timeline
Processing Service Representative
Chubb Group of Insurance Companies/ ACE American Insurance Company
12.2023 - Current
Claims Service Representative
Chubb Group of Insurance Companies/ ACE American Insurance Company
12.2022 - 12.2023
Business Administration And Management
Maricopa Community Colleges, Glendale Community College