Ashley Valdez
Phoenix
Summary
Hardworking and enthusiastic college student working towards a B.S. in Exercise Science. Seeking to use my superior knowledge in health and exercise coupled with my advanced critical thinking skills to contribute effectively to your esteemed company. Dedicated, hardworking, and committed to becoming a dependable and valuable team member.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Kohls Department Store
05.2022 - 09.2023
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Valet Attendant
Michael's Valet
05.2022 - 08.2022
- Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
- Developed rapport with regular clientele through personalized service tailored towards individual preferences.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
Front and Back Office Medical Assistant
Dr. Lips
10.2019 - 08.2021
- Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
- Created new patient charts and scanned documentation before and after appointments.
- Ensured optimal clinic operations by coordinating staff schedules, handling supply orders, and monitoring inventory levels.
- Demonstrated adaptability in fast-paced environments by swiftly shifting between front and back office tasks as needed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Reduced patient anxiety during medical procedures by providing clear explanations, answering questions, and offering emotional support.
- Performed medical records management, including filing, organizing and scanning documents.
- Contributed to a well-organized work environment by maintaining clean examination rooms and restocking supplies regularly.
Dental Sterilization Technician
Divine Dental Of Santa Fe
05.2017 - 08.2019
- Reduced risk of cross-contamination by meticulously cleaning and disinfecting dental tools, trays, and equipment.
- Played a pivotal role in passing dental office inspections by maintaining stringent sterilization standards and upholding regulatory requirements.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Maintained a sterile environment in the dental office through consistent cleaning, sanitizing, and organization of workstations.
- Improved patient satisfaction levels with timely turnover of properly sterilized instruments during busy schedules.
Education
Bachelor of Science - Exercise Science
Grand Canyon University
Phoenix, AZ04.2025
High School Diploma -
The Masters Program
Santa Fe, NM05.2021
Skills
- Adaptability
- Ability to Multitask
- Ability to Work Under Pressure
- Leadership
- Customer Service
- Ability to Work in a Team
- Initiative and Problem-solving Abilities
- Detail Oriented
- Fast Learner
References
Martin Calderon from Kohls Department Store
(505) 471-0626
Roxanne Trujillo from Dr.Lips
(505) 795-6064
Esmael Valdez from Divine Dental of Santa Fe
(505) 603-9143
Timeline
Retail Sales Associate
Kohls Department Store
05.2022 - 09.2023
Valet Attendant
Michael's Valet
05.2022 - 08.2022
Front and Back Office Medical Assistant
Dr. Lips
10.2019 - 08.2021
Dental Sterilization Technician
Divine Dental Of Santa Fe
05.2017 - 08.2019
Bachelor of Science - Exercise Science
Grand Canyon University
High School Diploma -
The Masters Program
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