Ashley Wiberg
New River
Summary
Proactive and meticulous with over 9 years of experience in the hospitality industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Attentive manager possessing excellent problem-solving, multitasking and time management skills. Skillful in assessing welfare and health of animals and promoting a fun family environment for clients Comfortable lifting up to 80 pounds and working in fast-paced environment.
Overview
10
10
years of professional experience
Work History
Equine Veterinarian Tech.
Copper Ridge Equine
03.2023 - 07.2023
- Improved clinic efficiency by maintaining organized records of patients, medications, and treatments.
- Ensured a safe environment for both animals and staff through proper sterilization of equipment and treatment areas.
- Worked side by side with the reproductive vet on staff daily
- Ensured mares received all necessary shots and oral medications while in our care for breeding.
- Helped collect and process multiple stallions for use at the farm as well as shipments needed.
Bartender
Peaks And Valleys Resturant
02.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/Server
Oreganos Pizza
10.2022 - 03.2023
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Barn Manager
Western Destinations
09.2019 - 11.2022
- Manage health and care of horses, shoeing lists, diet changes, and general health problems.
- Manage ride schedule for every day, assign guides to rides, and make sure everything runs smoothly in barn yard.
- Take new employees through general training safety and protocol to ensure maximum safety as well as overall best experience.
- Make sure any tips were split correctly, handle hours for pay and relay all information to proper person to ensure pay for all staff.
Server/Bartender
The Horny Toad
12.2016 - 09.2019
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Padre Murphys
10.2016 - 07.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Equestrian Trail Guide/
Western Destinations
12.2013 - 06.2016
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Guided groups of up to 6 people on tours of Canyon Creek Ranch.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Physical Therapy Technician -
Carrington College - Phoenix
Phoenix, AZ2011
High School Diploma -
Boulder Creek High School
Anthem, AZ2010
Skills
- Service Quality
- Creative Solutions
- Daily Logs
- Animal Handling
- Menu Memorization and Presentation
- High-Volume Dining
- Cool Under Pressure
- Specials Promotion and Upselling
- Conflict and Complaint Resolution
Timeline
Equine Veterinarian Tech.
Copper Ridge Equine
03.2023 - 07.2023
Bartender
Peaks And Valleys Resturant
02.2023 - Current
Bartender/Server
Oreganos Pizza
10.2022 - 03.2023
Barn Manager
Western Destinations
09.2019 - 11.2022
Server/Bartender
The Horny Toad
12.2016 - 09.2019
Server
Padre Murphys
10.2016 - 07.2017
Equestrian Trail Guide/
Western Destinations
12.2013 - 06.2016
Physical Therapy Technician -
Carrington College - Phoenix
High School Diploma -
Boulder Creek High School
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