Ashley Zaldana-Paiz

Buddy's Home Furnishing Transferred me from Olympia, WA to Mesa AZ

• Assisted in managing daily operations and staff schedules at a furniture retail store.
• Supervised daily operations including scheduling shifts, assigning duties.
• Coordinated training sessions for new team members, improving product knowledge and customer service skills.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Oversaw inventory management, ensuring accurate stock levels for furniture and accessories.
• Developed a system for tracking inventory and ordering supplies.
• Maintained accurate records of sales transactions using point-of-sale systems.
• Resolved customer inquiries and complaints, providing effective solutions and support.
• Monitored sales performance, identifying trends to adjust product offerings and improve customer satisfaction.
• Implemented visual merchandising strategies, enhancing store layout and increasing customer engagement.
• Collaborated with sales team to develop promotional strategies for seasonal campaigns.
• Collaborated with management on developing strategic plans for achieving business goals.
• Delegated work to staff, setting priorities and goals.
• Reviewed completed work to verify consistency, quality, and conformance.
• Produced thorough, accurate and timely reports of project activities.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

• Managed the store during the general manager's absence.
• Assisted in daily store operations, ensuring efficient workflow.
• Managed accounts for an average of 934 agreements.
• Conducted credit calls to recover outstanding payments.
• Performed data management reviews to ensure accuracy.

• Processed customer transactions efficiently, ensuring accurate payments and smooth checkout experiences
• Resolved customer complaints and concerns promptly, contributing to positive customer experiences
• Assisted customers in selecting products that meet their needs, enhancing overall satisfaction
• Organized inventory to maintain store appearance
• Conducted regular audits to ensure compliance

• Conducted thorough evaluations and transactions for pawn items to ensure accurate value assessment
• Processed loan applications and approvals to provide timely financial solutions for customers
• Facilitated sales processes to align inventory with customer preferences
• Assisted customers with inquiries and purchases

• Supervised daily activities, ensuring safety and fostering learning environments.
• Provided a safe, secure and nurturing environment for the children.
• Maintained a clean and safe classroom environment for children.
• Engaged parents in discussions about children's progress and development to foster strong home-school connections.
• Communicated regularly with families to strengthen relationships and keep them informed about their child's progress.
• Monitored children's behavior and provided guidance and direction.
• Encouraged students to interact positively and calmly solve disputes.
• Developed and enforced positive strategies to encourage good behavior.
• Facilitated guided interactions to support children's social and emotional development.
• Implemented daily routines to enhance structure and predictability for students.
• Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
• Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
• Assisted in creating engaging lesson plans for diverse age groups.
• Organized educational materials and resources for classroom activities.
• Participated in staff meetings to share insights and improve teaching strategies.