Insightful case manager with a focus on client assessment and personalized care. Demonstrated success in facilitating group therapy sessions and coordinating community resources to empower clients towards achieving their recovery goals.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Case Manager
Unhooked Recovery
Mesa
05.2025 - Current
Coordinated group activities to promote client socialization and community integration.
Conducted client assessments leading to personalized treatment plan development.
Assisted clients in setting realistic goals and formulating actionable plans to achieve them.
Led group therapy sessions to support recovery outcomes through enhanced peer engagement.
Advocated for clients by researching treatment options and ensuring access to current clinical information.
Documented all client progress accurately in case management software for effective tracking.
Referred clients to appropriate healthcare providers and community assistance programs.
Communicated with legal services, social services agencies, and judicial systems about client cases.
Crew Leader
Arizona Department of Forestry and Fire Management
Phoenix
05.2023 - 03.2025
Directed crew during wildfire mitigation and forest management efforts.
Coordinated daily task assignments to enhance workflow and meet project deadlines.
Managed inventory of supplies and tools utilized in field operations.
Created purchase orders for essential goods and services for the agency.
Trained new operators on equipment usage and safety protocols.
Mentored team members to develop skills and foster teamwork.
Implemented strategies to streamline processes, resulting in smoother operations.
Executed chainsaw operations for land clearing and tree removal activities.
Peer Support Specialist
Community Bridges Inc.
Mesa
01.2020 - 11.2021
Facilitated support groups and led one-on-one meetings, empowering individuals to navigate addiction challenges.
Helped clients overcome harmful drug and alcohol addictions through tailored support plans.
Provided emotional support to clients during crisis situations, fostering resilience.
Engaged clients through active listening and empathetic responses, strengthening their connection to support resources.
Guided clients in developing healthy coping mechanisms, promoting resilience and overall well-being.
Assisted clients in developing effective coping strategies and life skills to manage stressors.
Maintained accurate documentation of client interactions and progress for ongoing assessments.
Records Clerk II
Arizona Department of Corrections
Phoenix
12.2019 - 11.2020
Managed inmate records and documentation for Arizona Department of Corrections, ensuring compliance with regulatory standards.
Organized and categorized paperwork according to established guidelines. alphabetically and by significance, supporting streamlined access to organized records.
Typed documents efficiently while locating files upon request to expedite operations.
Performed administrative duties including answering calls and taking messages, facilitating effective communication and data entry.
Education
Some College (No Degree) - Addictions and Substance Use Disorders
Rio Salado Community College
Tempe, AZ
Some College (No Degree) - Electrical Engineering
Rio Salado Community College
Tempe
Some College (No Degree) - Graphic Design
Rio Salado Community College
Tempe, AZ
Skills
Treatment planning
Case management documentation
Client advocacy
Crisis intervention
Group therapy facilitation
Patient needs evaluation
Community resource referral
Client data management
Case file organization
Certification
Recovery Peer Support Specialist Certification
First Aid Certification
CPR Certification
Level One Fingerprint Clearance
Timeline
Case Manager
Unhooked Recovery
05.2025 - Current
Crew Leader
Arizona Department of Forestry and Fire Management
05.2023 - 03.2025
Peer Support Specialist
Community Bridges Inc.
01.2020 - 11.2021
Records Clerk II
Arizona Department of Corrections
12.2019 - 11.2020
Some College (No Degree) - Addictions and Substance Use Disorders