Ashlie Betzold
Phoenix
Summary
Goal-oriented Account Manager with an Inside Sales background. Demonstrable experience in maintaining client relationships, driving sales growth, and executing strategic sales plans. Known for strong negotiation skills, ability to resolve complex issues and adaptability to challenging business environments. Previous roles have highlighted talent for increasing customer satisfaction and retention rates.
Overview
22
22
years of professional experience
Work History
Account Manager, Inside Sales
Zip Recruiter
Tempe
01.2000 - 01.2022
- Managed client relationships to ensure satisfaction and retention.
- Collaborated with sales teams to develop targeted marketing strategies.
- Conducted product demonstrations to showcase features and benefits.
- Utilized CRM software to track leads and manage sales pipelines.
- Facilitated communication between clients and internal departments.
Account Manager, Inside Sales
Houzz, Inc.
Tempe
01.2019 - 01.2020
- Managed client relationships to ensure satisfaction and retention.
- Collaborated with sales teams to develop targeted marketing strategies.
- Conducted product demonstrations to showcase features and benefits.
- Utilized CRM software to track leads and manage sales pipelines.
- Facilitated communication between clients and internal departments.
- Resolved client inquiries and issues promptly and effectively.
- Resolved customer disputes or complaints in a timely manner.
Insurance Agent
Spring Venture Group
Scottsdale
01.2018 - 01.2019
- Advised clients on insurance products and coverage options.
- Evaluated client needs to recommend suitable policies.
- Managed client accounts and maintained accurate records.
- Collaborated with underwriters to assess risk factors for policies.
- Resolved client inquiries and issues efficiently and professionally.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Provided customers with information regarding plan features, pricing, and availability.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Processed payments received from clients promptly according to established procedures.
Insurance Agent
Allstate Corp
Scottsdale
01.2018 - 01.2019
- Advised clients on insurance products and coverage options.
- Evaluated client needs to recommend suitable policies.
- Managed client accounts and maintained accurate records.
- Collaborated with underwriters to assess risk factors for policies.
- Resolved client inquiries and issues efficiently and professionally.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Provided customers with information regarding plan features, pricing, and availability.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
Education
Some College (No Degree) - Business Administration
University of Phoenix
Phoenix , AZSkills
- Sales pipeline management
- Customer service
- Client needs assessment
- Conflict resolution
- Effective communication
- Time management
Timeline
Account Manager, Inside Sales
Houzz, Inc.
01.2019 - 01.2020
Insurance Agent
Spring Venture Group
01.2018 - 01.2019
Insurance Agent
Allstate Corp
01.2018 - 01.2019
Account Manager, Inside Sales
Zip Recruiter
01.2000 - 01.2022
Some College (No Degree) - Business Administration
University of Phoenix