Summary
Overview
Work History
Education
Skills
Timeline
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Ashlynn Horvath

Casa Grande

Summary

Dynamic Activities Assistant at Solterra with a proven track record in enriching resident experiences through innovative program development and engaging events. Skilled in customer service and adept at managing high-stress situations, I excel in creating meaningful connections while ensuring smooth operations and high satisfaction ratings. Proficient in various software tools, enhancing overall efficiency.

Overview

1
1
year of professional experience

Work History

Activities Assistant

Solterra
06.2024 - Current
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Scheduled movies, entertainment, and other special events.
  • Documented preferences and helped develop relevant activities.
  • Work as an entertainer and activity runner for an assisted living facility. Job consists mainly of keeping residents engaged, decorating, planning events, running events, transporting residents to their appointments, and keeping the peace between them.
  • Got secondary training to cover the front desk when concierge is not available- had a period of running the front desk for several weeks while still running jobs as activities.
  • Main driver of the shuttle bus to take residents to their appointments.

Dasher

DoorDash
10.2023 - 12.2024
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.

Education

GED -

Gilbert Adult Learning Program
Gilbert, AZ
09-2024

Skills

  • Enrichment program development
  • Physical assistance
  • Resident support
  • Customer service
  • Experience navigating, using, and inputting information into the ALIS program by Medtelligent
  • Experience and understanding using the programs Google Docs, Google Sheets, Excel, Outlook, Word, and Teams
  • Experience holding position as concierge and carrying out duties of said position- Which includes but is not limited to arranging employee files (new and old), on-boarding work, filling information for employee audits, running APS registry background checks, running fingerprint cards, answering the phone, transferring calls, and sending out emails to residents/family members
  • Experience driving non-CDL bus/shuttle bus
  • Experience in high stress situations
  • Experience in handling highly social and quick paced environments

Timeline

Activities Assistant

Solterra
06.2024 - Current

Dasher

DoorDash
10.2023 - 12.2024

GED -

Gilbert Adult Learning Program

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Ashlynn Horvath