Work Type
Full TimeConsultingContract WorkLocation Preference
HybridRemoteOn-SiteLocation: Baku,Azerbaijan, Baku
Open to relocation: Yes
Aslan Süleymanlı
Sales and Marketing
Baku,Azerbaijan,Baku
Phone number
+994 70 803 1356
Work Preference
Summary
Dynamic Sales Manager with over 5 years of proven expertise in driving sales growth and enhancing customer relationships. Demonstrated ability to maximize revenue through proactive outreach and efficient processing of quotes, sales orders, and invoices, consistently meeting and exceeding company targets. Results-oriented Sales Coordinator with over 2 years of experience in spare parts sales, complemented by a strong background in leadership roles within hospitality, tourism, and industrial sectors. Committed to fostering teamwork, executing innovative sales strategies, and delivering exceptional customer satisfaction while rapidly closing deals.
Overview
5
5
Languages
13
13
years of professional experience
Work History
Aftersales Manager
Tegeta Motors Baku
05.2026 - Current
- Led aftersales operations, aligning service, parts, and warranty workflows with customer satisfaction goals.
- Oversaw service advisors, technicians, and parts coordination to improve repair turnaround consistency.
- Implemented process controls for warranty claims, estimates, and job card accuracy.
- Monitored service KPIs, identifying bottlenecks and driving corrective actions across workshop activities.
- Coordinated customer complaint resolution, ensuring timely communication and professional service recovery.
- Standardized parts availability checks to reduce delays in scheduled and emergency repairs.
- Trained team members on aftersales procedures, product knowledge, and quality expectations.
- Collaborated with sales and technical teams to improve handover quality and repeat service retention.
- Expanded market reach by developing strategic partnerships with complementary businesses in the automotive sector.
- Reduced costs by negotiating better contracts with vendors and optimizing inventory management.
- Increased revenue by offering tailored aftersales packages based on individual customer needs.
Corporate Sales and Tender Manager
AMET Services LLC
10.2022 - 05.2026
- Sales Team Leadership: Lead and motivate the sales team, setting targets and providing guidance to achieve sales objectives.
- Strategy Development: Develop and implement effective sales strategies to maximize revenue and market penetration.
- Client Relationship Management: Cultivate and maintain strong relationships with clients, understanding their needs and ensuring satisfaction.
- Performance Evaluation: Assess and analyze sales team performance, providing feedback and implementing improvements.
- Market Analysis: Conduct market research to identify opportunities and trends, adapting strategies accordingly.
- Tender Process Management: Oversee the entire tender process, including identifying opportunities, preparing and submitting bids, and managing documentation.
- Bid Development: Collaborate with internal teams to develop comprehensive and competitive bids that align with client requirements.
- Compliance and Regulation: Ensure all tender submissions adhere to relevant regulations, policies, and procedures.
- Contract Negotiation: Participate in negotiations with clients to secure contracts and agreements.
- Relationship Building: Cultivate relationships with potential clients and stakeholders to enhance tender opportunities.
- Market Insights: Stay updated on industry trends, competitor activities, and market dynamics to improve tender strategies and approaches.
- Budgeting and Forecasting: Collaborate with other departments to create sales budgets and forecasts, ensuring alignment with company goals.
- Directed sales team performance through coaching, pipeline reviews, and accountability standards.
- Developed client relationships to expand recurring business and strengthen account retention.
Sales coordinator
Grand Motors Company
09.2021 - 10.2022
- Supported external sales team updating CRM and helping sales activities by proactively calling customers.
- Implemented seasonal and special discounts, driving customer engagement through promotions.
- Leveraged CRM data to send targeted emails designed to increase sales.
- Set budget and monitored expenses to run profitable department.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Maintained long-term relationships with high net-worth clients.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
Sales Manager
Ramada Baku by Wyndham
11.2019 - 05.2020
- Monitored sales team performance and provided effective training to help reach targets.
- Liaised with customers to determine needs and provide recommendations.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
- Boosted team morale and overall sales volume by creating incentivising sales contests.
- Maintained friendly and professional customer interactions.
- Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Collected customer and market feedback and reported information to company leadership.
- Created professional sales presentations to creatively communicate product quality and market comparisons.
Sales Manager
Sapphire Hotels Group
06.2019 - 11.2019
- Liaised with customers to determine needs and provide recommendations.
- Monitored sales team performance and provided effective training to help reach targets.
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
- Boosted team morale and overall sales volume by creating incentivising sales contests.
- Generated monthly and annual sales reports.
- Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.
Sales Manager
Renaissance City Hotel
01.2018 - 05.2019
- Monitored sales team performance and provided effective training to help reach targets.
- Liaised with customers to determine needs and provide recommendations.
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
- Generated monthly and annual sales reports.
Sales Executive
Rixos Guba Resort Hotel
04.2017 - 06.2017
- Executed successful marketing events, open houses and display shows for products.
- Created fresh, engaging and compelling copy for marketing and promotions.
- Implemented seasonal and special discounts, driving customer engagement through promotions.
- Optimised sales methods to best acquire, develop and retain customers.
- Leveraged CRM data to send targeted emails designed to increase sales.
- Participate in continuous product development training.
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
Reservations Supervisor
Rixos Guba Resort Hotel
11.2016 - 04.2017
- Synchronised front- and back-of-house activity for smooth hospitality operations.
- Improved business revenue through strategic hotel marketing and promotional activity.
- Oversaw daily hotel operations and promptly fixed issues or process issues with improved solutions.
Reservations Agent
Rixos Guba Resort Hotel
06.2016 - 11.2016
- Negotiated rates and upsell rooms to increase occupancy and maximise revenue.
- Booked and managed hotel reservations using Fidelio PMS.
- Reviewed activity report and updated accuracy of codes, rates and guest information daily.
- Secured bookings through phone, email and webchat sales, using expert hotel product and service knowledge.
- Organised and communicated needs of VIP guests, paying extreme attention to detail.
Receptionist
SWAN Boutique Hotel
08.2015 - 02.2016
- Welcomed guests and clients in friendly, positive manner.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Directed clerical tasks including copying, faxing and file management.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
- Received and dispersed incoming mail and correspondence, shipping outgoing items daily.
- Supported guests with immediate, knowledgeable assistance for diverse needs.
- Greeted arriving guests and personally escorted to offices or meeting spaces.
Reservation agent
Kaya Ramada Plaza
03.2014 - 04.2014
- Made reservations for customers, such as transport and activities, based on their requirements and allowances.
- Upsold a variety of additional items or special packages, such as tour tickets, travel insurance or upgraded accommodations.
- Processed customer travel payments on Opera PMS, providing confirmation through email.
- Answered all customer reservation queries through phone, email, live chat and face-to-face.
- Helped plan travel itineraries for clients based on availability and client needs.
- Assisted customers in making decisions on travel plans based on budgets and needs.
Education
Bachelor of Science - IT Engineering
Azerbaijan Technical University
Baku, BA01-2018
Colleague - Hotel management
Beshiktash Tourism And Hotel Management H.School
Istanbul, Turkey01-2014
High School Diploma -
Baku Private Turkish High School
Baku, Turkey01-2012
Skills
Effective networking
Brand strategy and marketing
Customer relationship development
Effective team leadership
Efficient cash handling
Sales strategy
Revenue growth methods
Contract negotiation expertise
Client presentation skills
Fidelio 80 software expertise
Skilled in Opera PMS management
Proficient in AMADEUS Global Reservation System
Ms Micros Management (restaurant)
Elektra V4 expertise
Proficient in 1C Accounting Suite
BookingCom
Tripadvisorcom
IHoteliercom
Expediacom
C# Programming Language
Simplebookingcom
Microsoft Office
Sales Tracking
Vendor Management
Proposal Development
Sales Team Training
Languages
Azerbaijani
First Language
English
Advanced
C1
Russian
Advanced
C1
Turkish
Advanced
C1
French
Beginner
A1
Timeline
Aftersales Manager
Tegeta Motors Baku
05.2026 - Current
Corporate Sales and Tender Manager
AMET Services LLC
10.2022 - 05.2026
Sales coordinator
Grand Motors Company
09.2021 - 10.2022
Sales Manager
Ramada Baku by Wyndham
11.2019 - 05.2020
Sales Manager
Sapphire Hotels Group
06.2019 - 11.2019
Sales Manager
Renaissance City Hotel
01.2018 - 05.2019
Sales Executive
Rixos Guba Resort Hotel
04.2017 - 06.2017
Reservations Supervisor
Rixos Guba Resort Hotel
11.2016 - 04.2017
Reservations Agent
Rixos Guba Resort Hotel
06.2016 - 11.2016
Receptionist
SWAN Boutique Hotel
08.2015 - 02.2016
Reservation agent
Kaya Ramada Plaza
03.2014 - 04.2014
High School Diploma -
Baku Private Turkish High School
Colleague - Hotel management
Beshiktash Tourism And Hotel Management H.School
Bachelor of Science - IT Engineering
Azerbaijan Technical University