Athena Veloz
Lowe's
Buckeye
4
years of professional experience
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Work History
Cashier
1 Year 10 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure operational efficiency.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new cashiers on register operations and customer service protocols.
- Resolved customer complaints promptly, contributing to improved satisfaction ratings.
- Greeted customers entering store and responded promptly to customer needs.
Retail Associate
2 Years- Put new merchandise out on the sales floor every morning
- Sign people up for credit cards
- Provide great experience for customers such as listening, problem-solving, and, communication
- Working with co-workers to provide a quick and friendly visit for customers
- Multi-tasking on the sales floor putting merchandise away and being on the register
- Moving quickly on the register to keep the sales line down and moving quickly
Education
High school diploma
Skills
Retail Sales
Customer Service
Cashiering
Microsoft Office
Problem solving
Organizational skills
Teamwork
Listening
Time management skills
Cash handling
Cleaning and sanitizing
Product knowledge
Timeline
Cashier
Lowe's
09.2024 - CurrentRead More
Retail Associate
TJ Maxx
05.2022 - 05.2024Read More
Estrella Mountain Community College
High school diploma
Read More