Atin Leva Ikhbali
Phoenix
Summary
Accomplished and compassionate professional with extensive experience in community outreach, public health, client service, and behavioral support. Recognized for leading culturally responsive initiatives, managing complex program logistics, and fostering meaningful engagement with diverse populations. Deeply committed to health equity and individual growth, with hands-on experience supporting Indigenous communities, including the Stoney Nakoda Nation. Known for exceptional organizational insight, cross-cultural communication, and the ability to thrive in both collaborative and independent settings. Demonstrates natural strengths in observation, patience, and consistency when working with children and youth from diverse backgrounds, fostering supportive learning environments that encourage positive development and self-confidence.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Hailco Roofing
02.2025 - 06.2025
- Managed scheduling, file audits, and QuickBooks data entry to ensure operational efficiency.
- Processed invoices and maintained financial records with accuracy.
- Coordinated communications between clients and project teams.
Administrative Assistant
J'adore Hair and Halo Salon
01.2011 - 2024
- Handled phone inquiries and assisted clients with questions regarding services and availability.
- Processed payments, managed cash register, and maintained accurate financial records.
- Streamlined office operations by implementing digital filing systems for improved document retrieval.
- Trained new administrative staff on company policies and software systems to ensure smooth onboarding.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Executive Officer
Institute Board of Alberta - National Spiritual Assembly of the Bahá'ís of Canada
05.2018 - 06.2023
- Directed and strategized community initiatives, building relationships with diverse populations.
- Developed and implemented programs for children and youth promoting health, wellness, and empowerment.
- Collaborated with Indigenous partners, including the Stoney Nakoda Nation, to support culturally relevant programming.
- Organized community meetings, training sessions, and follow-up actions to ensure program success.
- Oversaw administrative functions and resource allocation to streamline processes and improve efficiency.
- Provided direct support to team members and stakeholders, addressing inquiries and resolving issues promptly.
Facilitator
RUHI Institute
01.2008 - 06.2022
- Designed and facilitated community-building programs for children and youth, focusing on communication, teamwork, and moral development.
- Guided participants through structured learning activities, encouraging confidence, empathy, and reflection.
- Trained volunteer facilitators to support program consistency and engagement.
- Monitored participant progress and maintained attendance and outcome records.
- Created safe, inclusive environments that nurtured youth potential and positive behavior change.
Client Advisor
RBC Royal Bank
06.2016 - 05.2018
- Provided exceptional customer service and support, addressing client inquiries and offering tailored solutions.
- Conducted financial analysis and assisted clients with banking transactions, achieving high satisfaction rates.
- Handled client documentation and ensured proper filing and tracking of sensitive information.
- Performed data entry tasks and managed client profiles with accuracy.
- Scheduled client meetings and managed appointment calendars for optimal workflow.
- Met and exceeded sales targets, contributing to team success and client retention.
Sales Associate
ZARA and JACOB
07.2007 - 08.2011
- Assisted customers with inquiries and purchases, consistently meeting sales targets.
- Handled transactions accurately and efficiently on computerized systems.
- Organized and restocked shelves and maintained a neat work area to improve store presentation.
- Answered customer questions, provided information on product availability, and guided clients to suitable options.
- Managed dressing room organization and customer flow, ensuring a positive store experience.
Education
Master of Public Health (MPH) -
University of New England
Biddeford, ME06.2026
Graduate Certificate - Public Health
University of New England
Biddeford, ME06.2023
Bachelor of Science - Anthropology
University of Calgary
Calgary, AB05.2020
High School Diploma - undefined
Western Canada High School
Calgary, AB06.2011
Skills
- Child & Youth Engagement: Experienced in mentoring, observation, and fostering positive growth in children and youth programs
- Public Health & Program Design: Knowledgeable in holistic health promotion, mental health evaluation, and community-based interventions
- Culturally Responsive Communication: Skilled in inclusive engagement with diverse populations, including Indigenous communities
- Organizational & Administrative Skills: Proficient in scheduling, reporting, and maintaining detailed records
- Customer Service & Communication: Strong interpersonal skills and professional communication in client-facing roles
- Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), QuickBooks, and digital documentation platforms
- Multilingual: Fluent in English, Persian, and French
Timeline
Administrative Assistant
Hailco Roofing
02.2025 - 06.2025
Executive Officer
Institute Board of Alberta - National Spiritual Assembly of the Bahá'ís of Canada
05.2018 - 06.2023
Client Advisor
RBC Royal Bank
06.2016 - 05.2018
Administrative Assistant
J'adore Hair and Halo Salon
01.2011 - 2024
Facilitator
RUHI Institute
01.2008 - 06.2022
Sales Associate
ZARA and JACOB
07.2007 - 08.2011
Graduate Certificate - Public Health
University of New England
Bachelor of Science - Anthropology
University of Calgary
High School Diploma - undefined
Western Canada High School
Master of Public Health (MPH) -
University of New England