Atlas Harbaugh
Mesa
Summary
Strategic sales and marketing leader with many years' experience in cultivating key partnerships and facilitating staff, client and customer education to boost profits. Seeking to leverage strong interpersonal skills and background to take next career step with respected organization that rewards talent, vision and results. Proficient in developing innovative strategies to champion business solutions, increase audience engagement, and achieve profitability objectives. Proven leader in guiding teams to success and driving organizational goals.
Multi-talented Leader adept at handling any store department. Talent for inventory management and documentation. Ambitious in advancing personal expertise and company sales performance.
Overview
9
9
years of professional experience
Work History
Specialty Sales Team Lead
Target
Queen Creek
08.2018 - Current
- Led team meetings to discuss expectations and performance updates.
- Assisted in training new team members on product knowledge and style sales techniques.
- Coordinated scheduling for team members to optimize coverage during peak hours.
- Conducted regular performance reviews to support team development and growth.
- Assisted customers with product selection based on their needs, budget, and preferences.
- Collaborated with marketing to develop promotional materials for sales campaigns.
- Managed inventory levels and ensured product availability for customers.
- Provided excellent customer service to enhance client relationships and satisfaction.
- Mentored junior staff to enhance skills and promote professional development.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
- Resolved escalated customer complaints or queries promptly and efficiently.
Closing Manager
Target
Queen Creek
08.2018 - Current
- Managed closing procedures to ensure accurate financial reporting.
- Oversaw team operations to maintain efficient workflow during closing shifts.
- Trained staff on cash handling and register operations for accuracy.
- Coordinated communication between departments to resolve closing discrepancies.
- Supervised inventory management processes during closing hours for accuracy.
- Facilitated staff meetings to discuss performance and enhance teamwork strategies.
- Maintained accurate records of all closed files according to company policy.
- Resolved customer complaints regarding closing process in a timely manner.
- Monitored daily operations within the department to ensure compliance with regulations.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
- Hired, trained and guided closers to improve productivity and sales.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Formed and sustained strategic relationships with clients.
Fulfillment and Operations Team Lead
Target
Queen Creek
04.2018 - Current
- Led daily operations to ensure efficient workflow and customer satisfaction.
- Trained team members on best practices and company policies.
- Coordinated inventory management to maintain stock levels and availability.
- Facilitated communication between departments for streamlined operations.
- Conducted regular meetings to motivate and align team goals.
- Resolved customer issues quickly to maintain service quality.
- Investigated complaints received from customers regarding poor service quality or delays.
- Trained new hires on operational processes and provided ongoing training for existing employees when needed.
- Collaborated with other departments to ensure alignment of goals across the organization.
- Monitored daily operations and evaluated performance of staff, providing feedback and coaching as needed.
- Oversaw daily operations to ensure efficiency and productivity across all departments.
- Developed and implemented standard operating procedures for improved workflow management.
- Managed inventory levels and supply chain logistics for optimal resource allocation.
- Analyzed performance data to identify areas for process improvement initiatives.
Overnight Manager
Circle K
Queen Creek
08.2016 - 08.2018
- Supervised overnight staff and maintained operational efficiency during late hours.
- Managed inventory levels and ensured proper stock rotation for product freshness.
- Trained new employees on store policies and customer service standards.
- Coordinated cash handling procedures and performed reconciliations at shift end.
- Implemented loss prevention strategies to minimize shrinkage during night shifts.
- Responded quickly to emergency situations such as power outages or equipment malfunctions.
- Investigated any incidents occurring during the night shift and reported findings to senior management.
- Resolved conflicts between coworkers in a timely manner while maintaining a professional attitude.
- Maintained security systems by conducting routine checks of all access points throughout the facility.
- Drove quality assurance and effective evaluation, modification and improvement of services and developed work plans consistent with program goals and objectives.
- Performed regular maintenance checks on equipment to ensure safe operation during overnight hours.
- Monitored all incoming orders, ensured accuracy of order details, and managed customer complaints or requests.
Education
Some College (No Degree) - Management
Target
Online Skills
- Team leadership
- Customer service
- Inventory management
- Employee training
- Performance evaluation
- Sales strategies
- Effective communication
- Operational efficiency
- Team management
- Sales presentations
- Customer retention
- Sales supervision
- Floor operations
- Social selling
- Objection handling
- Team building
- Performance management
- Merchandise flow
- Stockroom management
- Closing techniques
- Online sales
- Relationship building
- Excellent communication
- Opening and closing procedures
- Self motivation
- Multitasking
- Persuasive communication
- Cash handling
- Goal setting
- Continuous improvement
- Restock shelves
- Reliability
- Active listening
- Promote products
- Food safety and sanitation
- Brand representation
- Process improvement
- Communication skills
- Strong leadership
- Excel
- Decision-making capacity
- Employee evaluation
- Policy and procedure implementation
- Customer service focus
- Task delegation
- Workplace safety
- Training and development
Timeline
Specialty Sales Team Lead
Target
08.2018 - Current
Closing Manager
Target
08.2018 - Current
Fulfillment and Operations Team Lead
Target
04.2018 - Current
Overnight Manager
Circle K
08.2016 - 08.2018
Some College (No Degree) - Management
Target