Aubrielle Shoup
Goodyear
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to manage high-volume dining and ensure guest satisfaction through effective multitasking and menu memorization.
Overview
3
3
years of professional experience
Work History
Server/Restaurant Hostess
Red Robin
Battle Ground, WA
10.2024 - 05.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new staff on menu offerings and service standards.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Front Desk Receptionist
Battleground Fitness
Battle Ground, WA
04.2023 - 05.2025
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Answered multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and coordinated class registrations for clients.
- Assisted in maintaining cleanliness and organization of reception area to enhance customer experience.
Education
High School Diploma -
Battleground Virtual Academy
Battle Ground, WA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- High volume dining
- Service prioritization
- Sales expertise
Timeline
Server/Restaurant Hostess
Red Robin
10.2024 - 05.2026
Front Desk Receptionist
Battleground Fitness
04.2023 - 05.2025
High School Diploma -
Battleground Virtual Academy