Audree Ortega
Tolleson
Summary
Dedicated employee with strong customer service skills, proficient at managing multiple tables and tasks during busy business hours. Experienced with resolving guest concerns with professionalism and courtesy. Always coachable and ready to learn.
Overview
4
4
years of professional experience
Work History
Server
Waffle House
Goodyear
01.2024 - Current
- Managed multiple tables while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Processed customer transactions using point-of-sale systems efficiently.
- Addressed guest inquiries and resolved concerns promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Cashier
Chick-fil-A
Phoenix
08.2022 - 12.2023
- Processed customer transactions accurately and efficiently at fast-paced restaurant environment.
- Maintained cleanliness and organization of dining area and cashier station.
- Managed cash register, handling cash, credit, and gift card transactions.
- Followed food safety guidelines to maintain high standards of hygiene.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Performed other duties as assigned by management.
Education
High School Diploma -
Tolleson Union High School
Tolleson08-2023
Skills
- Point-of-sale operation
- Money handling
- Efficient communication
- Multitasking and organization
- Food safety practices
- Customer service
- Hospitality service expertise
- Positive and professional
- Menu memorization
- Strong work ethic
Languages
Spanish
Professional
Timeline
Server
Waffle House
01.2024 - Current
Cashier
Chick-fil-A
08.2022 - 12.2023
High School Diploma -
Tolleson Union High School