Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Audrey Gonzalez Velazquez

Peoria

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital, skilled nursing, and senior living settings providing guidance and encouragement to patients through physical and emotional support.

Overview

3
3
years of professional experience

Work History

Sales & Marketing Coordinator

Senior Lifestyle
12.2022 - Current
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Generated professional networks by engaging in professional, industry and government organizations.

Clinical Support Coordinator

Ensign
01.2021 - 12.2021
  • Assisted in coordinating and scheduling appointments for follow-up visits.
  • Coordinated high-cost, high-risk and high-utilization cases.
  • Liaised with patients, clinic staff and centralized professional staff for problem resolution.
  • Received and reviewed inpatient and outpatient reports.
  • Mentored new clinical staff members for proper onboarding and orientation processes.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Implemented new policies and educated staff on changes.
  • Assessed clinical policies and procedures for compliance with changing regulations.

Pharmaceutical Expense Assistant

Ensign
01.2021 - 12.2021
  • Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Organized client information into correct profiles while maintaining confidentiality.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Prepared bills for clients and submitted required paperwork to insurance companies.

Nursing Unit Coordinator

Ensign
09.2020 - 12.2020
  • Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
  • Reviewed staffing patterns, quantities and nursing units' census to meet resident needs and budgetary controls.
  • Evaluated and monitored care and services throughout shift to improve quality levels.
  • Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
  • Inventoried medications, supplies and equipment and distributed stock to patients.
  • Formulated and executed individual resident discharge plans before initiating checkout procedures.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Education

High School Diploma -

Raymond S. Kellis
Glendale, AZ
12.2020

Skills

  • Privacy and Confidentiality
  • Company Guidelines
  • Clinical Documentation
  • Patient Care Assessment
  • Resident Satisfaction
  • Medical Recordkeeping
  • Resident Support
  • Clinical Staff Management
  • Operational Standards

Languages

Spanish
Native or Bilingual

Timeline

Sales & Marketing Coordinator

Senior Lifestyle
12.2022 - Current

Clinical Support Coordinator

Ensign
01.2021 - 12.2021

Pharmaceutical Expense Assistant

Ensign
01.2021 - 12.2021

Nursing Unit Coordinator

Ensign
09.2020 - 12.2020

High School Diploma -

Raymond S. Kellis
Audrey Gonzalez Velazquez