Audrey Lund

Interviewing applications to determine eligibility for programs such as Nutrition assistance, Cash assistance, and AHCCCS.

Reviewing application and verifying information, including income, household composition, residency, expenses, and identity.

Processing new applications, renewals, changes, and benefit redeterminations within required timeframes.

Requesting and evaluating supporting documents to determine eligibility.

Maintaining accurate records and handling confidential information.

Processing firearms transfers and coordinating required background checks procedures.

Verifying required customers documentation and following all federal, state, and store compliance procedures.

Providing knowledgeable guidance on firearms, accessories, ammunition, and safely equipment.

Supervised daily operations, ensuring compliance with safety and quality standards.

Trained and mentored team members on effective sales techniques and customer service practices.

Coordinated inventory management, optimizing stock levels to enhance product availability.

Implemented workflow improvements, increasing efficiency of store processes and reducing downtime.