Austin Betts
Glendale
Summary
Dynamic professional with extensive experience at Lifetime Fitness, excelling in team leadership and effective communication. Proven ability to enhance customer service and boost enrollment through innovative marketing campaigns. Skilled in load securing and resourceful problem-solving, ensuring operational excellence and safety in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Driver Assistant (Seasonal)
United Parcel Service, UPS
Scottsdale
11.2025 - Current
- Assisted drivers with package delivery and route navigation.
- Loaded and unloaded packages from delivery vehicles.
- Lifted boxes and products with correct safety gear and techniques.
Swim Instructor
City of Phoenix
Phoenix
03.2025 - 09.2025
- Worked in city pools across the Phoenix metro.
- Provided swim lessons and lifeguarding to the general public.
Supervisor, Aquatics
Lifetime Fitness
Peoria
05.2022 - 08.2025
- Initially hired as a camp counselor and swim instructor, transitioned to swim coach, and head supervisor.
- My duties were to lead a team of 30 to 50 people to provide top-tier customer service, sell members the services we offer, and lead monthly training.
- Developed training materials for lifeguards and aquatic staff.
- Supervised daily operations of aquatic programs and facility maintenance.
- Managed staffing schedules to ensure adequate coverage during events.
- Conducted safety drills and emergency response training for team members.
- Planned and implemented special events to draw new members and increase morale for staff.
- Implemented franchise-level marketing campaigns to increase enrollment.
Education
Glendale Commuity College
04.2025
Undecided
W.P. Carey School of Business
Tempe, AZSkills
- Teamwork and collaboration
- Effective communication
- Attention to detail
- Resourcefulness and brainstorming
- Time management
- Physical stamina
- Team leadership
- Load securing
Activities
- Former member of JROTC, ROTC, Varsity Swim, JV Wrestling.
- In my free time, I enjoy cooking food, experiencing nature, going bowling with friends, on rare occasions I get on the mat and throw down.
- Recipient of Phoenix Fire Union’s Pat Cantelme 4-year scholarship.
Timeline
Driver Assistant (Seasonal)
United Parcel Service, UPS
11.2025 - Current
Swim Instructor
City of Phoenix
03.2025 - 09.2025
Supervisor, Aquatics
Lifetime Fitness
05.2022 - 08.2025
Glendale Commuity College
Undecided
W.P. Carey School of Business