Austin Wendt
Phoenix
Summary
Skilled HVAC Service and Install Technician with proven experience in diagnostics, troubleshooting, and equipment installation. Committed to enhancing operational efficiency and customer satisfaction through high-quality service.
Overview
1
1
Certification
6
6
years of professional experience
Work History
HVAC Service and Install Technician
Johnson Refrigeration Incorporation
Mesa, AZ
09.2020 - 07.2026
- Conducted routine maintenance and repairs on HVAC equipment to optimize performance and extend lifespan.
- Diagnosed system malfunctions using advanced diagnostic tools, enhancing repair turnaround time.
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Installed refrigeration systems in commercial and residential settings, ensuring compliance with industry standards.
- Trained junior technicians on best practices for equipment installation and troubleshooting techniques.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Maintained detailed records of completed projects including client feedback for continuous improvement efforts.
- Proactively identified potential challenges or obstacles in the installation process to avoid delays or complications.
- Enhanced client trust and confidence through clear communication, explanation of services, and addressing any concerns promptly.
- Executed successful installations within budget constraints through careful resource allocation and cost management strategies.
- Provided outstanding customer service before, during, and after the installation process for seamless experiences.
- Consistently met deadlines for completing work orders, ensuring minimal disruption to client operations.
- Delivered high-quality installations that resulted in repeat business from satisfied customers.
- Troubleshot complex issues during installations, applying problem-solving skills for swift resolution.
- Tested existing systems to find faults and locate malfunctioning components.
- Conducted thorough post-installation inspections to ensure optimal functionality of installed components and systems.
- Contributed to the growth of the company through referrals and positive word-of-mouth from satisfied clients.
Education
High School Diploma -
Mesquite High School
Mesa, AZSkills
- Refrigeration systems
- Electrical wiring
- Equipment installation
- Diagnostics and troubleshooting
- Preventive maintenance
- Operational testing
- Field operations
- System configuration
- Problem solving
- Customer service
Certification
- Licensed EPA Type II & III Certification
Timeline
HVAC Service and Install Technician
Johnson Refrigeration Incorporation
09.2020 - 07.2026
High School Diploma -
Mesquite High School