Austin Wright
Glendale,AZ
Summary
Motivated and detail-oriented HR professional with a strong focus on employee relations and team management. Proven track record of enhancing the employee experience, optimizing HR operations, and successfully overseeing special projects. Thrives in fast-paced environments and excels at cultivating a culture of employee engagement.
Overview
9
9
years of professional experience
Work History
Human Resources Associate
HelloFresh
06.2022 - Current
- Lead initiatives to enhance employee experience, including conducting orientations and onboarding new hires
- Manage employee relation concerns and track leave of absence (LOA) and ADA accommodations
- Oversee special projects, including programs rolled out network-wide, and manage the GED program
- Prepare and analyze reports for decision-making and process improvements
- Streamlined timecard adjustments for payroll accuracy
- Advocated for staff members, helping to identify and resolve conflicts.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, vacation, sick leave and employee assistance.
HR Coordinator
HelloFresh
11.2021 - 06.2022
- Supported HR operations, including Zendesk ticketing, biometrics tracking, and zero-hour compliance
- Maintained office and production floor supplies, ensuring smooth operations
- Coordinated building-wide employee engagement events and facilitated orientations
- Managed SR HR Manager's credit card and assisted the site director with administrative tasks
Service and Engagement Team Member
Target
11.2020 - 11.2021
- Delivered exceptional customer service, assisting hundreds of guests daily in a fast-paced retail environment
- Efficiently processed transactions, handled cash, and resolved guest inquiries
- Excelled at multitasking, managing multiple roles during high-traffic periods
Food Court Supervisor
Pechanga Resort and Casino
10.2018 - 10.2020
- Supervised a team of 10-30 employees, conducted interviews, and trained new hires
- Ensured adherence to cleanliness, presentation, and service standards in a high-pressure environment
- Managed scheduling requests and product inventory, ensuring operational efficiency
- Recognized for resolving guest complaints and maintaining a positive guest experience
Food Court Cashier/Attendant
Pechanga Resort and Casino
03.2016 - 10.2018
- Delivered excellent customer service, managed transactions, and maintained cleanliness
- Collaborated with the team to ensure smooth operations in a fast-paced setting
- Employee of the Month (April 2017)
Education
Associates - Business Administration
Riverside City College
Riverside, CA01.2016
Skills
- Employee relations
- Onboarding
- Orientations
- LOA management
- ADA management
- HR compliance
- Zendesk
- HRIS systems
- Timekeeping software
- Special projects
- Engagement events
- Cross-departmental initiatives
- Training and supervising staff
- Conflict resolution
- Employee onboarding
Timeline
Human Resources Associate
HelloFresh
06.2022 - Current
HR Coordinator
HelloFresh
11.2021 - 06.2022
Service and Engagement Team Member
Target
11.2020 - 11.2021
Food Court Supervisor
Pechanga Resort and Casino
10.2018 - 10.2020
Food Court Cashier/Attendant
Pechanga Resort and Casino
03.2016 - 10.2018
Associates - Business Administration
Riverside City College
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