Ava Classen
Surprise
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
AMC Theatres
Surprise
06.2023 - Current
- Company Overview: AMC Theater Employee
- Provided exceptional customer service as a greeter, assisting guests with inquiries and ticketing
- Operated the concession stand, preparing and selling snacks while maintaining cleanliness and efficiency
- Served as an usher, ensuring theater cleanliness, checking tickets, and helping guests find their seats
- AMC Theater Employee
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Upheld high standards of productivity and quality in operations.
- Processed payments on cash register and counted back bills and change to patrons.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier/Sales Associate
Shadow Ridge High School Stable
Surprise
08.2021 - 05.2023
- Interacting with students and staff during lunches, before, and after school, serving snacks and drinks
- Making sure the stable is clean and organized
- Baking Cookies
- Training experience
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained work area and kept cash drawer organized.
Education
Highschool -
Shadow Ridge Highschool
Surprise, AZ05.2025
Skills
- Customer service
- Time management
- Food service
- Leadership
- Guest services
- Communication skills
- Friendly
- Managing inventory
- Teamwork
- Driven
- Selling
- Training
- Problem solving skills
- Cash handling
- Team building
- Sales techniques
- Employee training
- Point-of-sale transactions
- Teamwork and collaboration
- Telephone etiquette
- Valid Driver's license
- Creativity and innovation
- Integrity and honesty
- Supplies monitoring and restocking
- Safety awareness
- Attention to detail
- Problem-solving
- Flexible and adaptable
Certification
- CPR Certified
- Food Handlers Card
Languages
English
Timeline
Crew Member
AMC Theatres
06.2023 - Current
Cashier/Sales Associate
Shadow Ridge High School Stable
08.2021 - 05.2023
Highschool -
Shadow Ridge Highschool