Ava J. Duffy
Tempe,AZ
Summary
Results-driven hospitality professional with focus on delivering high-quality service and maintaining positive customer experience. Known for adaptability, teamwork, and strong commitment to meeting customer needs. Skilled in inventory management, customer relations, and handling transactions smoothly.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Intern
Terranova Medica
06.2023 - 11.2023
- Coordinated meetings between physicians, writers, and editors
- Collaborated on CE/CME programs
- Published - Case Studies in Optimal Management of Invasive Candidiasis on Funguscme.org
Receptionist/Attendant
Hollywood Tans
Hamburg, New Jersey
04.2023 - Current
- Answer phone, greet clients, book appointments
- Clean tanning beds after each client
- Sell tanning packages and products
Child Care/Babysitter
01.2018 - Current
- Responsible for the care of several children ranging in age from 6 months to 7 years old (including special needs children)
- Manage and oversee children’s activities in absence of parents
- Design creative games and activities to keep children engaged
Counter Server/Waitress/Hostess
Goodfellas Pizzeria and Restaurant
06.2025 - 12.2026
- Managed tables and assured timely service for guests
- Collaborated with kitchen staff for prompt delivery of food
- Assisted with table setting and clearing
Golf Course Beverage Cart Attendant
Great Gorge Golf Course
06.2024
- Proactively greeted golfers, offering beverages/snacks, and ensuring a positive, high-level guest experience
- Loaded and unloaded the cart daily, managing inventory levels, checking for spoilage, and cleaned and sanitized the cart at the end of each shift
Lifeguard
Crystal Springs/Minerals Resort and Spa
03.2022 - 06.2023
- Closely monitored activities related to the pool area, identifying any safety issues
- Directed swimmers out of water in dangerous conditions
- Regularly treated the pool with the correct chemicals
Education
Bachelor of Science - Clinical Exercise Science (Occupational Therapy)
Arizona State University
Tempe, AZ01-2028
Skills
- Reliability and punctuality
- Excellent customer service
- Organization skills
- Time management
- Telephone skills
- Data entry
- Patience and empathy
- Problem-solving
- Strong work ethic
Affiliations
- HOSA (Future Health Professionals)
- ASU Wellness Society
- Sports Medicine and Orthopedics Club
- Pi Beta Phi Sorority
Certification
CPR and First Aid
Child Abuse Identification
Timeline
Counter Server/Waitress/Hostess
Goodfellas Pizzeria and Restaurant
06.2025 - 12.2026
Golf Course Beverage Cart Attendant
Great Gorge Golf Course
06.2024
Intern
Terranova Medica
06.2023 - 11.2023
Receptionist/Attendant
Hollywood Tans
04.2023 - Current
Lifeguard
Crystal Springs/Minerals Resort and Spa
03.2022 - 06.2023
Child Care/Babysitter
01.2018 - Current
Bachelor of Science - Clinical Exercise Science (Occupational Therapy)
Arizona State University