Ava Pack
Flagstaff
Summary
Dynamic sales associate with exceptional customer service skills, honed at Dillards Department Store. Proven ability to build customer loyalty and streamline operations, enhancing the shopping experience. Strong teamwork and problem-solving capabilities, complemented by effective time management, ensuring efficient service delivery and high standards in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Dillards Department Store
09.2024 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Maurices
09.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Front of House Shift Leader
Mici’s Handcrafted Italian
01.2023 - 12.2023
- Collaborated with management to establish performance metrics, setting high standards for the team''s success.
- Coordinated with kitchen staff to ensure timely delivery of food orders while maintaining presentation and quality standards.
- Streamlined front-of-house operations for improved efficiency and guest experience.
Education
Higley High School
Gilbert, AZ05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Exceptional customer service
Certification
Food Handler’s Card
Timeline
Sales Associate
Dillards Department Store
09.2024 - Current
Sales Associate
Maurices
09.2023 - 05.2024
Front of House Shift Leader
Mici’s Handcrafted Italian
01.2023 - 12.2023
Higley High School
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