Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Averi Benjamin

Tucson

Summary

Dynamic Server and Manager with bartending experience. Well known for a proven track record at Sushi 101, excelling in team training and customer satisfaction. Skilled in food handling and cash management, I fostered a culture of continuous learning, enhancing service quality and loyalty. Recognized for improving guest experiences through effective communication and multitasking in high-pressure environments. Including Fraternity nights ranging upwards of 60 people while managing a team and restaurants atmosphere.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server Manager

Sushi 101
08.2023 - 08.2025
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Monitored server performance and provided feedback to enhance server delivery.
  • Trained junior team members on server management techniques and procedures, fostering a culture of continuous learning within the team.

Server Manager

Jerry Bobs Restaurant
02.2022 - 07.2023
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.

Dietary Server

All Seasons Oro Valley
06.2021 - 12.2021
  • Improved residents satisfaction by providing timely and efficient meal service to residents.
  • Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
  • Received positive feedback from residents regarding quality of service, contributing to an improved facility reputation.
  • Participated in ongoing training programs related to dietary services, enhancing skills that led to better results for residents.

Education

Bachelor of Arts - Financial Planning

Arizona State University
Tempe, AZ
12-2026

Skills

  • Operating system management
  • Team Training
  • Backup management
  • Crew coordination
  • Policy implementation
  • Load balancing
  • Cash handling
  • Food handling
  • Professional attitude
  • Order taking
  • Safe food handling
  • Cleanliness standards
  • Menu memorization

Certification

  • State Food Safety/ Food Manager License
  • Title 4 Basic Liquor Law Certification

Timeline

Server Manager

Sushi 101
08.2023 - 08.2025

Server Manager

Jerry Bobs Restaurant
02.2022 - 07.2023

Dietary Server

All Seasons Oro Valley
06.2021 - 12.2021

Bachelor of Arts - Financial Planning

Arizona State University

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Averi Benjamin