Avory Zolman

• Enforced sanitation practices and cleanliness standards throughout work areas.
• Resolved guest concerns quickly while maintaining professional, friendly service.
• Adapted to changing priorities and supported multiple stations as daily needs shifted.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

• Applied memorized sales and discounts at checkout to enhance customer experience
• Helped customers by answering questions and locating merchandise
• Collaborated with managers to style clothing layouts and mannequins, enhancing visual merchandising
• Maintained a clean work environment by sweeping and dusting the floors and recovering the store at close

• Made and served ice cream, food, and coffee items in-house and through drive-thru
• Cleaned restaurant and appliances nightly
• Accommodated customers with allergies and dietary restrictions
• Operated cash register efficiently during customer transactions

• Restocked product and tidied shelves
• Assisted customers with photo orders, returns, and retail questions
• Cashiered

• Greeted customers in a friendly and professional manner
• Managed server table amounts, times, and wait times
• Directed and answered phone calls

Expected in June 2027

• New American University - Transfer Scholarship Recipient
• 3.55GPA