Axel Gonzalez
Tolleson
Summary
Dynamic professional with extensive experience in retail management at Kroger, excelling in customer service and team leadership. Proven track record in enhancing operational efficiency and driving sales through strategic inventory management and effective training. Committed to fostering a motivated workforce while achieving performance targets and maintaining high standards of service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Kroger
Tolleson, AZ
02.2025 - Current
- Collaborated with team members to streamline inventory management processes for improved efficiency.
- Trained and mentored new staff on company policies and procedures to enhance team performance.
- Implemented visual merchandising strategies to drive sales and enhance product visibility.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience for all patrons.
- Supervised day-to-day operations to meet performance, quality and service expectations.
General Manager
GPS
Phoenix, AZ
04.2022 - 01.2025
- Developed strategic operational plans to enhance productivity and efficiency across multiple departments.
- Oversaw budget management, ensuring alignment with organizational financial goals and resource allocation.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Supervisor
Sprouts
Phoenix, AZ
01.2020 - 04.2022
- Managed inventory levels, implementing efficient restocking processes to minimize waste.
- Developed schedules for team members, optimizing labor resources for peak hours.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Business -
South Mountain Community College
Phoenix, AZSkills
- Customer service
- Team leadership
- Decision-making
- Product and service sales
- Hard Working Father
Timeline
Assistant Manager
Kroger
02.2025 - Current
General Manager
GPS
04.2022 - 01.2025
Supervisor
Sprouts
01.2020 - 04.2022
Business -
South Mountain Community College