Aybeniz Mammadova
Baku,Azerbaijan
Summary
Accomplished professional with extensive experience in leadership, team management, and customer service. Proven ability to handle financial transactions, data entry, and sale operations efficiently. Adept at using Microsoft Office for reporting and documentation. Strong problem-solving skills with a track record of training teams to achieve organisational goals. Seeking opportunities to leverage expertise in a dynamic environment.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Department Manager
ZARA
2022.01 - 2025.01
- Supervised daily department operations and team performance.
- Managed staff scheduling, task distribution, vacations and operational workflow.
- Supported hiring, training and development of new team members.
- Ensured excellent customer service and problem resolution.
- Monitored sales performance and supported target achievement.
Commercial Manager
ZARA
2021.01 - 2022.01
- Analyzed KPIs, sales results and operational targets.
- Maintained high customer service and visual merchandising goals.
- Led and motivated team members to achieve business goals.
- Coordinated with international visitors and management teams from Spain and Saudi Arabia.
- Participated in work travels and international trainings in different countries.
Cash Operations Supervisor
ZARA
2018.01 - 2021.01
- Managed daily cash, POS, and cash collection operations.
- Supervised cashier team and monitored cash processes.
- Resolved customer issues professionally in a fast-paced environment.
- Coordinated cash collection prosses with partner banks.
Education
Chemistry-Biology
Azerbaijan Pedagogical University
Skills
- Leadership
- Problem Solving
- Team Management
- Customer Service
- Financial Transaction
- Data Entry
- Microsoft Office
- Sale Operation
- Reporting & Documentation
- Training
Certification
- Leadership & Problem Solving Training - Cenomi & Safavy MMC
- Topics included leadership, problem solving, analytical thinking, decision making and change management.
Languages
English — Fluent
Russian — Proficient
Projects
2024, International Store Opening Projects, ZARA, Tashkent City mall store, Crescent Mall store, Participated in planning and operational setup for new store openings, Supported store layout planning, operational preparation, and visual merchandising, Coordinated with local and international teams during opening stages, Assisted in stock organization, department setup, and launch preparation, Contributed to successful store openings and operational readiness
Timeline
Department Manager
ZARA
2022.01 - 2025.01
Commercial Manager
ZARA
2021.01 - 2022.01
Cash Operations Supervisor
ZARA
2018.01 - 2021.01
Chemistry-Biology
Azerbaijan Pedagogical University