Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayecedez Montoya

Tucson

Summary

Dynamic professional with a proven track record at Drexel Heights Fire Department, excelling in emergency response coordination and communication. Demonstrated problem-solving and organizational skills led to improved response times. Adept at training personnel and maintaining accurate records, ensuring efficient operations in high-pressure environments. Committed to delivering exceptional service and support.

Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.

Overview

2
2
years of professional experience

Work History

Agent

Border Patrol
2026.06 - Current

EOD - 06/01/2026

BPA HELAMAN LAMBSON - 5203536723

Dispatcher

Drexel Heights Fire Department
2025.06 - 2026.06

Admin Phone Number 5205718700

  • Coordinated emergency response operations to ensure timely dispatch of fire units.
  • Managed communication channels between emergency responders and command staff.
  • Utilized advanced dispatch software to track unit locations and status updates.
  • Prioritized incidents based on urgency, ensuring efficient resource allocation.
  • Developed and maintained accurate logs of all dispatched calls and responses.
  • Collaborated with local agencies to enhance interdepartmental communication protocols.
  • Trained new dispatch personnel on operational procedures and system usage.
  • Implemented process improvements that enhanced response times and operational efficiency.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.

Care Assistant

Tucson Unified School District
2024.06 - 2025.05

TUSD Phone Number - 5202256000

  • Coordinated student activities, fostering engagement and participation.
  • Supported administrative tasks, ensuring efficient operation of school functions.
  • Implemented organizational systems for supplies and educational materials.
  • Monitored student behavior, promoting a positive learning environment.
  • Helped with meal and snack preparation and feeding children.
  • Handled administrative tasks such as data entry, filing documents, and updating student records accurately.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.

Education

High School Diploma -

Faith Christian Academy
Tucson, AZ
05.2024

Skills

  • Problem-solving skills
  • Organizational skills
  • Goal-oriented mindset
  • Clear communication
  • Documenting information
  • Service support
  • Critical thinking
  • Flexible schedule
  • Information documentation
  • Conflict resolution
  • Recordkeeping proficiency
  • Polite communication skills
  • Technical support

Timeline

Agent

Border Patrol
2026.06 - Current

Dispatcher

Drexel Heights Fire Department
2025.06 - 2026.06

Care Assistant

Tucson Unified School District
2024.06 - 2025.05

High School Diploma -

Faith Christian Academy
Ayecedez Montoya