Aykhan Javanshirli
Baku,BA
Summary
Accomplished professional with expertise in operations management, strategic planning, and project management. Demonstrated proficiency in schedule preparation, time management, and sales management. Adept at driving efficiency and achieving organisational goals through meticulous planning and execution. Seeking to leverage skills in a dynamic environment to contribute to business growth and success.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Freelance AI Experience|AI
1
Baku, Azerbaijan
10.2020 - Current
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
- Recognized by management for providing exceptional customer service.
- Updated and maintained databases with current information.
- Monitored operations and reviewed records and metrics to understand company performance.
- Analyzed key performance indicators to identify effective strategies.
- Worked flexible hours, covering nights, weekends and bank holidays.
Dapti.az Online Education Platform | COO | Baku, A
10
Baku, Azerbaijan
09.2021 - 03.2025
- Managed relationships with partners and vendors to align with company goals.
- Gathered feedback from customers and other stakeholders to gain insights into their needs and preferences.
- Implemented successful business strategies to increase revenue and target new markets.
- Devised new and improved records management programs to organize and protect data.
- Developed strategic plans to increase organizational efficiency and profitability.
- Monitored progress of projects against established benchmarks and communicated results regularly.
Landau Learning App
Studio Director
BAKU, AZERBAIJAN
06.2020 - 10.2024
- Provided technical support for users experiencing bugs or other difficulties while using the app.
- Worked closely with brand and marketing teams across organizations to promote specific applications.
- Coordinated with department managers to adjust employee schedules as needed.
Teleperformance
Call Centr
BAKU, AZERBAIJAN
02.2023 - 12.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Answered calls per shift to assist with customer questions and concerns.
- Achieved cost-savings by developing functional solutions to problems.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Turkish Airlans
Team Leader
BAKU, AZERBAIJAN
02.2018 - 02.2020
- Experience working with internal stakeholders.
- Managed a quality control team of 10 personnel.
- Prepared operations data to produce comprehensive reports to management.
- Recommended solutions for streamlining workflow processes are based on insights gathered from analyzing data sets.
- Organized client meetings to provide project updates.
Education
High School Diploma - Computer Engineering
Azerbaijan Technical Univercity
Azerbaijan Baku 02.2012 - 01.2016
Skills
- Operations Management
- Strategic Planning
- Project Management
- Schedule Preparation
- Time Management
- Sales Management
Languages
Azerbaijan
Native language
English
Upper intermediate
German
Elementary
Russian
Upper intermediate (B2)
Turkish
Advanced (C1)
Azerbaijan
Proficient (C2)
Custom
other
Timeline
Teleperformance
Call Centr
02.2023 - 12.2024
Dapti.az Online Education Platform | COO | Baku, A
10
09.2021 - 03.2025
Freelance AI Experience|AI
1
10.2020 - Current
Landau Learning App
Studio Director
06.2020 - 10.2024
Turkish Airlans
Team Leader
02.2018 - 02.2020
High School Diploma - Computer Engineering
Azerbaijan Technical Univercity
02.2012 - 01.2016
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