Aymee Murillo-Flores
Tucson
Summary
Motivated professional with over 5 years of customer service experience in masonry and construction. Proven ability to build and maintain strong customer relationships while ensuring satisfaction. Demonstrates independence and efficiency in task completion with minimal supervision. vast knowledge of competitors, customers, and supply chain
Overview
11
11
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
Tucson
10.2025 - 12.2025
- Sorted incoming packages based on size and destination.
- Loaded and unloaded trucks while following safety protocols.
- Maintained accurate records of package movements throughout the facility.
- Collaborated with team members to streamline package processing workflows.
- Ensured cleanliness and organization of work areas to promote safety standards.
- Maintained a clean work environment by removing debris from the loading dock area.
Inside Sales Representative
Whitecap
02.2018 - 05.2024
- Facilitated inside sales operations, boosting customer engagement and retention.
- Administered account pricing strategies, increasing competitiveness and profitability.
- Processed purchase orders efficiently, maintaining accurate records and timely fulfillment.
- Provided counter sales support for outside sales representatives across two industries.
- Managed merchandise purchasing, maintaining optimal stock levels to support sales efforts.
- Oversaw logistics to streamline delivery processes and improve service reliability.
- Acted as a masonry specialist, delivering expert knowledge to clients and colleagues.
Forklift Operator
TJX Companies
01.2017 - 12.2017
- Maneuvered forklift to transport and position loaded pallets for efficient warehouse operations
- Transferred finished goods and products to holding and loading docks to facilitate timely shipping.
- Maintained up-to-date forklift training and certifications to ensure compliance with company safety standards
- Used handheld scanners for warehouse management system compliance
Product Inspector
TJX Companies
06.2016 - 12.2016
- Performed quality control checks, upholding product standards.
- Contributed to increased revenue by helping minimize waste from defective products through effective inspections and defect detection techniques.
- Executed inventory of received products, ensuring accuracy in stock management.
Sales Floor Associate
Burlington Coat Factory Department Store
05.2015 - 07.2016
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers and assisted in locating merchandise while recommending suitable options to improve their shopping experience.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Organized racks and shelves to enhance store visual appeal, engage customers, and highlight specific merchandise.
- Conducted regular inventory counts and restocked merchandise.
- Managed time effectively to balance customer assistance, inventory management, and sales floor maintenance.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ08-2030
Skills
- Team collaboration
- Sales forecasting
- Sales pipeline management
- Customer relationship management
- Telephone sales
- Prospecting techniques
- Account acquisition
- Inventory management
- Logistics coordination
- Time management
- Product knowledge
- Communication skills
- Effective communication
- Relationship management
- Collaboration
- Problem solving
- Adaptability
- Upselling strategies
- Attention to detail
- Customer service
- Empathy
- Client retention
- Referral generation
Certification
- CPR/AED
Timeline
Package Handler
FedEx
10.2025 - 12.2025
Inside Sales Representative
Whitecap
02.2018 - 05.2024
Forklift Operator
TJX Companies
01.2017 - 12.2017
Product Inspector
TJX Companies
06.2016 - 12.2016
Sales Floor Associate
Burlington Coat Factory Department Store
05.2015 - 07.2016
Bachelor of Science - Nursing
Grand Canyon University