Ayşən Nəbizadə
Bakı,Azerbaijan
Overview
9
9
years of professional experience
17
17
years of post-secondary education
1
1
Certification
Work history
Riyaziyyat/İnformatika Müəllimi
Ada Tədris Mərkəzi
Bakı/PirAllahı, Azərbaycan
2025.07 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Used Microsoft Word and other software tools to create documents and clear communications.
Teacher of ICT in high school
Abşeron Binə Peşə Lisey
Bakı/Binə, Azerbaijan
2024.09 - 2026.02
- Assigned coursework relevant to real-life scenarios, enhancing understanding of theory application.
- Improved student performance in mock examinations through targeted revision sessions.
- Evaluated and reported student progress regularly, facilitating timely intervention measures.
- Promoted digital literacy amongst students through hands-on computer lab work.
- Incorporated real-world examples into lessons for practical understanding of ICT concepts.
Informatic/Mathematic Teacher
Hadaf Course
Bakı, Azerbaijan
2022.09 - 2025.05
- Coordinated school trips, broadened the pupils' cultural exposure and understanding.
- Assessed student progress, provided constructive feedback for improvement.
- Integrated technology into lessons to make subjects more appealing to today's tech-savvy students.
Team Leader of IT Dispatcher and NOC Department
A2Z Technologies OJSC
Baku, Azerbaijan
2022.03 - 2022.06
- Creating a New Ticket System (AirCall)
- Clarification of various parts of the Ticket system and oral-written compilation of FlowChart
- Submission to Production after the end of the test phase and results-oriented
- Record system deficiencies and report to the PM within a specified time frame
- Receiving, directing and managing requests in the Aircall System control
- NOC System setup (by network admins) and monitoring
End User IT Support Specialist
KAPITAL BANK OJSC
Baku
2020.04 - 2022.02
- Receiving and redirecting requests via the Jira Support Software
- Download new software to user computers
- Remote troubleshooting (Teamviewer, Anydesk, RDP, Dameware and other)
- Troubleshooting software and other peripheral devices
- Assists Help Desk customers with troubleshooting of computer related issues such as (but not limited to) virus removal/password resets/email setup/software installs/media classroom assistance
- Work with network and USB printers
- Remote troubleshooting
IT Support Specialist Intern
PMD Group – PMD Projects
Baku
2019.08 - 2020.01
- Diagnoses and resolves technical hardware and software issues and so etc
- Computer formatting (USBPXE), writing drivers and necessary software
- Work with network and USB printers
- Receiving and redirecting requests via the Manage Engine software
- Remote troubleshooting (Teamviewer, Anydesk, RDP)
- Troubleshooting software and other peripheral devices
- Reception of appeals from users and implementation of maintenance services
- Assists Help Desk customers with troubleshooting of computer related issues such as (but not limited to) virus removal/password resets/email setup/software installs/media classroom assistance
- Receiving and redirecting
IT Support Dispatcher
OBA Retail Chain MMC (Network of Markets)
Baku
2019.02 - 2019.07
- Receiving and redirecting requests via the Manage Engine software
- Download new software to user computers
- Remote troubleshooting (Teamviewer, Anydesk, RDP)
- Troubleshooting software and other peripheral devices
- Receiving and redirecting
IT Support Dispatcher
Veysəloğlu MMC (Sales and Distribution Company)
Baku
2018.12 - 2019.02
- Answer incoming phone calls
- Receiving and redirecting requests via the Manage Engine software
- Implementation new software on user computers
- Remote troubleshooting (Teamviewer, Anydesk, Radmin, RDP)
- Troubleshooting software and other peripheral devices
- Receiving and redirecting
IT support Intern in the IT department
Gilan Holding – Gilan Agricultural Group
Baku
2018.07 - 2018.09
- Reception of appeals from users and implementation of maintenance services
- Troubleshoot software and hardware-level malfunctions on PCs
- Implementation new software on user computers
- Troubleshooting various end-user network problems.
- Troubleshooting software and other peripheral devices
- Remote troubleshooting (Teamviewer, Anydesk, Radmin, RDP)
- Computer formatting (USB, PXE), writing of drivers and necessary software
- Remote troubleshooting
Teacher of Mathematics
Edu Company (Training and Educational Center)
Baku
2017.09 - 2017.12
- Solution of tasks for 5-9 secondary schools
Education
Master - Computer Engineering
Baku Engineering University
Baku, Azerbaijan 2017.01 - 2019.01
Bachelor - Information Technology and Systems Engineering
National Aviation Academy
Baku, Azerbaijan 2013.01 - 2017.01
Secondary School No. 286 - undefined
Baku, Yasamal, Azerbaijan 2002.01 - 2013.01
Skills
- Hardware and Software (Installation, configuration and troubleshooting of hardware and software)
- Software (Competent user with Microsoft Office programmes, Windows Server, Microsoft AD, DHCP, DNS)
- System Administration (Beginner of DNS, DHCP, Active Directory Domain Servers, GPO and etc)
- Network (IP Fundamentals)
- Problem-solving
- Communication skills
- Team building
- Public Relations
- Social media marketing
- Knowledge of [Software]
- [Type] troubleshooting
- Public speaking
- Calm under pressure
Certification
- IBATECH Academy - SysAdmin
- Educators Pro - IT Fundamentals
- Azerbaijan State Migration Service Skills - Diploma/Certificate of Fundamentals IT and Windows Server (ESXI 7.0)
- NETACAD - IT Essentials
- Microsoft Office Programs
- HR Assistant - BMS(Business School Management)
LANGUAGES
English (Pre-İnter)
Elementary
Turkish (Advance)
Intermediate
Russian (Elementary)
Beginner
REFERENCES
- Elshan, Ahmedov, Senior IT Infrastructure Engineer, ahmedovelshan@gmail.com, +994559001935, "PASHA TECHNOLOGY" LLC
- Fikret, Mehraliyev, Head of IT dep, fikret.arazbeyli@mail.ru, +994502264076, A2Z Advisors Technology
- Shahin, Badirkhanov, Senior Network Engineer, Shahin.Badirkhanov@a2z.az, +994505980688, A2Z Advisors Technology
- Ramiq, Aliyev, Head of Network Dep, Ramiq.Aliyev@a2z.az, +994502757640, A2Z Advisors Technology
- Natiq, Mustafayev, System Administrator, +994774090604, Kapital Bank OJSC
COURSES
- 2021 – 2022 Microsoft Windows Server 2016, Educators Pro Baku
- 2021 – 2021 Enterprise Administrator, IT Stream Trainings Baku
- 2019 – 2019 Fundamentals IT and Windows Server (ESXI 7.0), Azerbaijan State Migration Service Baku
- 2015 – 2016 IT Essentials, EduTech Company Baku
References
References available upon request.
Timeline
Riyaziyyat/İnformatika Müəllimi
Ada Tədris Mərkəzi
2025.07 - Current
Teacher of ICT in high school
Abşeron Binə Peşə Lisey
2024.09 - 2026.02
Informatic/Mathematic Teacher
Hadaf Course
2022.09 - 2025.05
Team Leader of IT Dispatcher and NOC Department
A2Z Technologies OJSC
2022.03 - 2022.06
End User IT Support Specialist
KAPITAL BANK OJSC
2020.04 - 2022.02
IT Support Specialist Intern
PMD Group – PMD Projects
2019.08 - 2020.01
IT Support Dispatcher
OBA Retail Chain MMC (Network of Markets)
2019.02 - 2019.07
IT Support Dispatcher
Veysəloğlu MMC (Sales and Distribution Company)
2018.12 - 2019.02
IT support Intern in the IT department
Gilan Holding – Gilan Agricultural Group
2018.07 - 2018.09
Teacher of Mathematics
Edu Company (Training and Educational Center)
2017.09 - 2017.12
Master - Computer Engineering
Baku Engineering University
2017.01 - 2019.01
Bachelor - Information Technology and Systems Engineering
National Aviation Academy
2013.01 - 2017.01
Secondary School No. 286 - undefined
2002.01 - 2013.01