Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Leading Specialist-Contracts , Planning Department
"Azerbaijan Airlines" CJSC,National Aviation Academy
10.2024 - Current
Implemented cost-saving measures, reducing operational expenses without compromising quality or performance.
Enhanced product offerings by conducting thorough competitor analysis and identifying gaps in the market.
Streamlined processes for improved efficiency and productivity through the implementation of new software systems.
Increased customer satisfaction by effectively resolving issues and providing exceptional service.
Negotiated favorable contracts with suppliers, resulting in cost savings and improved terms for the company.
Developed and maintained relationships with key clients, resulting in increased business opportunities and revenue growth.
Led team to exceed sales targets with innovative marketing strategies and strong leadership skills.
Initiated quality improvement measures that enhanced overall customer experience ratings.
Team Leader - Marketing and Planning Team
"Azerbaijan Airlines" CJSC,National Aviation Academy
07.2022 - 10.2024
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Engineer in Marketing and Planning Team
"Azerbaijan Airlines"CJSC,National Aviation Academy
07.2016 - 12.2021
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Wrote, reviewed and edited technical document in accordance with template requirements.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Engineer in Training Planing
"Azerbaijan Airlines" CJSC,National Aviation Academy
09.2013 - 07.2016
Built strong relationships with vendors/suppliers leading to cost-effective procurement strategies that benefited overall project budgets.
Maintained updated understanding of building codes and standards.
Performed rigorous testing and validation of engineering designs to ensure compliance with industry standards and client specifications.
Mentored junior team members, providing guidance on best practices in engineering techniques and methodologies.
Registration Dispatcher
"Azerbaijan Airlines" CJSC National Aviation Academy
10.2010 - 09.2013
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Education
Bachelor of Arts - Economy And Law
National Aviation Academy
Baku
06-2005
Master of Arts - Economy And Law
National Aviation Academy
Baku, Azerbaijan
06-2005
Skills
Innovation management
Team collaboration
Customer relations
Stakeholder engagement
Analytical thinking
Quality assurance
Certification
British Council
Planning
Smart Finance
Languages
English
Intermediate (B1)
Russian
Bilingual or Proficient (C2)
Turkish
Upper intermediate (B2)
Timeline
Leading Specialist-Contracts , Planning Department
"Azerbaijan Airlines" CJSC,National Aviation Academy
10.2024 - Current
Team Leader - Marketing and Planning Team
"Azerbaijan Airlines" CJSC,National Aviation Academy
07.2022 - 10.2024
Engineer in Marketing and Planning Team
"Azerbaijan Airlines"CJSC,National Aviation Academy
07.2016 - 12.2021
Engineer in Training Planing
"Azerbaijan Airlines" CJSC,National Aviation Academy
09.2013 - 07.2016
Registration Dispatcher
"Azerbaijan Airlines" CJSC National Aviation Academy
Senior Specialist - Customer Experience Department at "AZERBAIJAN AIRLINES" CJSCSenior Specialist - Customer Experience Department at "AZERBAIJAN AIRLINES" CJSC
Economist of Budgeting and Forecasting division at Azerbaijan Airlines (AZAL)Economist of Budgeting and Forecasting division at Azerbaijan Airlines (AZAL)