Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ayria Holmes

Phoenix

Summary

Detail-oriented Data Entry Representative with strong accuracy, speed, communication and organizational skills. Proficient in Microsoft Office, database systems, and quality control procedures. Known for reliability, efficiency, and attention to detail.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Enrollment Representative

University of Pheonix
Phoenix
03.2024 - Current
  • Conducted outreach efforts to engage potential students and increase enrollment.
  • Guided prospective students through enrollment processes and program options.
  • Provided information about financial aid and scholarship opportunities.
  • Monitored application deadlines in order to ensure that all forms were submitted on time.
  • Utilized CRM systems to manage student interactions and follow-ups.

Student Advisor/Data Entry Clerk

Fullstack Academy
Phoenix
01.2022 - 01.2024
  • Advised students on course selection according to their individual interests and abilities.
  • Fielded in-person, telephone, and email inquiries from students and staff.
  • Monitored student progress by discussing educational goals, grades and performance.
  • Entered large volumes of data into company databases accurately and efficiently.

Disputes Specialist

PayPal
Chandler
06.2020 - 12.2021
  • Resolved customer disputes through effective communication and problem-solving techniques.
  • Utilized internal systems to document and track dispute cases accurately.
  • Engaged directly with clients to fulfill requests, resolve conflicts, and direct non-customer service related inquiries to appropriate department and personnel.

Education

Some College (No Degree) - Medical Billing And Coding

University of Phoenix
Tempe, AZ

Skills

  • Enrollment management
  • CRM software
  • Data entry accuracy
  • Customer service
  • Student engagement
  • Problem solving
  • Documentation management
  • Attention to detail
  • Microsoft Excel
  • Microsoft Word
  • Medical billing

Certification

Medical Records Certification

Timeline

Enrollment Representative

University of Pheonix
03.2024 - Current

Student Advisor/Data Entry Clerk

Fullstack Academy
01.2022 - 01.2024

Disputes Specialist

PayPal
06.2020 - 12.2021

Some College (No Degree) - Medical Billing And Coding

University of Phoenix
Ayria Holmes