Dynamic and results-oriented professional with extensive experience as an English Instructor at Cambridge International Academy and as a Portal Coordinator and Sales Support at COP29 Azerbaijan. Demonstrated expertise in fostering motivational strategies and exceptional time management. Proven track record in enhancing learning through creativity and leadership, achieving high levels of customer and student satisfaction.
• Provided personalized assistance to international guests, ensuring smooth communication regarding catering services, menu options, dietary preferences, and special requests for a diverse range of cultural backgrounds.
• Coordinated catering logistics for foreign attendees, including overseeing meal arrangements, ensuring timely delivery, and accommodating special dietary needs such as vegetarian, gluten-free, or halal options.
• Monitored guest feedback on catering services from international attendees, identifying areas for improvement and working with vendors to ensure satisfaction with food quality, presentation, and service.
• Liaised between internatinal guests to ensure that catering services met high standards, addressing any issues promptly and maintaining a high level of customer satisfaction.
• Established safe learning environment to make students feel comfortable, secure and confident.
• Built and maintained positive and professional relationships with students and instructional team members.
• Used varied teaching methods to foster and stimulate enthusiasm for learning and maintain motivation.
• Planned lessons with dynamic discussions and exercises to promote engagement.
• Held workshops and extracurricular activities for students requiring extra support or wanting to gain further insights into english topics.
Motivational strategies
Documentation
Individual mentoring
Discussion facilitation
Commitment to excellence
Leadership
Collaboration
Teamwork
Creativity
Time Management