AYTAN MAMEDOVA
Baku,Azerbaijan
Summary
Accomplished professional with extensive expertise in aviation and passenger care, demonstrating strong interpersonal aptitude and adaptability to time changes. Proficient in flight safety training, emergency evacuation procedures, and aircraft security protocols, ensuring optimal passenger safety and satisfaction. Skilled in project management, schedule optimisation, and employment data tracking, with a proven track record of effective management consulting and promotion coordination. Committed to maintaining high standards of cabin presentation and customer service excellence while pursuing opportunities for career advancement within the airline industry.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Cabin Crew
Azerbaijan Airlines
2023.01 - 2026.06
- Work with passengers, patiently, kindly, teamwork, solve problem with kindly, with smile
Specialist
Azerbaijan State Resources Agency
2022.06 - 2026.06
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed team communications and information for meetings.
- Used Microsoft Word and other software tools to create documents and other communications.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Supervised work of contracted employees to keep on task for timely
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Specialist
Azerbaijan University of Languages
2018.12 - 2021.10
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Led projects and analyzed data to identify opportunities for improvement.
Specialist of the Project
Baku International Multiculturalism Center
2015.10 - 2018.12
- Management of local and international projects.
- Holding contacts with local and foreign universities.
- Organizing International Events, Conferences, Summer and Winter Schools Colloquiums.
- Preparing Press-Releases for Information Sector.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Developed team communications and information for meetings.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Supervised work of contracted employees to keep on task for timely completion.
- Used coordination and planning skills to achieve results according to schedule.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Specialist
State Committee on Property Issues
2014.10 - 2015.02
- Monitored company inventory to keep stock levels and databases updated.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Conducted research, gathered information from multiple sources and presented results.
- Resolved problems, improved operations and provided exceptional service.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Specialist
Institute of Scientific Researches of Water Problem
2012.08 - 2013.09
- Used Microsoft Word and other software tools to create documents and other communications.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used translation memory software to verify the consistency of translation within documents and improve efficiency.
- Provided verbal summaries of non-English documents for immediate use.
- Consulted specialized dictionaries, thesauruses, and reference books to identify closest equivalents for nuanced terminology, words, and phrases.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
Master - Management
Istanbul Aydin University
Istanbul, TurkeyBachelor - International Economic Relations
Azerbaijan State University of Economics
AzerbaijanHighschool - undefined
2007.01 - 2011.02
Skills
- Promotion Coordination
- Work Complaint Handling
- Candidate Searching
- Management Consulting
- Documentation and Recordkeeping
- Project Management
- Microsoft Office
- Employment Data Tracking
- Employee Relations
- Schedule optimization
- Project presentations
- Passenger care principles
- Adaptability to time changes
- Knowledge of aviation regulations
- Aircraft evacuation procedures
- Stress tolerance capacity
- International travel experience
- In-Flight meal service proficiency
- Time optimisation
- Physical stamina and agility
- Cabin equipment operation
- Flight safety training
- Cross-Cultural sensitivity
- Announcement scripting
- Experience with long-haul flights
- Basic computer literacy
- Familiarity with aviation regulations
- Aircraft security procedures
- Passport check expertise
- Punctuality and reliability
- Strong interpersonal aptitude
- Diplomacy tact
- Flight safety demonstration
- Passenger assistance competence
- Maintaining professional appearance
- Flight report preparation
- Dealing with difficult situations
- Trained in anti-hijacking measures
- In-Flight entertainment systems understanding
- Cabin presentation standards
- Emergency landing preparation
- Seat allocation expertise
- Discreet and diplomatic behaviour
- PA system operation
- Boarding process supervision
- Self-discipline
- Alcohol serving regulations
- Multitasking efficiency
- In-Flight entertainment system operation
- Assertive passenger guidance
- Customs regulations awareness
- Time management mastery
- Emergency evacuation training
- Decision making precision
- Airline-Specific software proficiency
- Cabin preparation protocols
- Empathy towards passengers
Certification
- Certified For participation in the project „Support to develop relation between Azerbaijan and European Youth “
- Certified Certificate of UNESCO Ethnographic Gallery of Alibey Kudar
- Certified «Послы русского языка в мире», посвящённых русскому языку, культуре, истории и литературе России.
- Certified Tömer ,Türkçe Öğretim Araştırma ve Uygulama
- Cabin Crew Practical Reccurent Training conducted at Dynamic Advanced Training
LANGUAGES
Azeri: Native language
Fluent
English: Advanced
Advanced
Turkish: Proficient
Fluent
Russian: Advanced
Fluent
Italian
Beginner
Timeline
Cabin Crew
Azerbaijan Airlines
2023.01 - 2026.06
Specialist
Azerbaijan State Resources Agency
2022.06 - 2026.06
Specialist
Azerbaijan University of Languages
2018.12 - 2021.10
Specialist of the Project
Baku International Multiculturalism Center
2015.10 - 2018.12
Specialist
State Committee on Property Issues
2014.10 - 2015.02
Specialist
Institute of Scientific Researches of Water Problem
2012.08 - 2013.09
Highschool - undefined
2007.01 - 2011.02
Bachelor - International Economic Relations
Azerbaijan State University of Economics
Master - Management
Istanbul Aydin University