AYTAN MUSTAFAYEVA
BAKU, Azerbaijan
Summary
Skilled Lead Generation Specialist bringing 1.5 years of experience driving clients' business development objectives through high-quality lead generation. Adept at researching, identifying, and defining target audiences. Has overall 10 years of experience in different areas as at Telesales as a Team Lead, at Sales as a Lead Generation Specialist, and Talent Acquisition area.
Overview
12
12
years of professional experience
Work History
Lead Generation Specialist
Awesomic Inc.
06.2022 - Current
- Researching the industries leads to finding real ICP/ Working with ICP and IBP, put corrections and suggestions to the ICP/IBP.
- Finding the platforms / Collecting lists of leads for outreach campaigns/ Uploading leads to HubSpot and preparing them for outreach.
- Collecting emails and creating outreach campaign sequences for the customers (via HS)
- Working with LinkedIn Sales Navigator to find prospects and accounts/ Preparing outreach messages for LinkedIn.
Talent Sourcer/Recruiter
Awesomic Inc.
02.2022 - 07.2022
- Sourcing talents on different platforms (LinkedIn/Zoominfo/Hireez and etc.)
- Supported the hiring process by scheduling interviews, conducting reference checks.
- Assisted with onboarding and orientation of new hires
- Advertised job opportunities on social media platforms and job boards.
Telesales Team Leader
The İnternational Bank of Azerbaijan/İBAR
01.2020 - 02.2022
- Being responsible to growing Telesales team
- Creating a plan to achieve sustainable growth
- Directing and managing the team to maximize sales opportunities
- Coaches team members on the best ways to carry out their duties, by transferring expert knowledge to them to boost their skills
- Taking part in adjusting Salesforce for the Telesales Team.
- Facilitates direct sales by instructing team members and training junior Telesales staff
- Writes sales scripts and customer answer sheets
- Monitors the performance of the sales team and ensures that customers are treated cordially and are held in high esteem
- Reports team's performance to management
Call Center Team Leader
Zeytun Pharmaceuticals
07.2017 - 01.2019
- Managing the ongoing Call Center activities on a daily basis
- Employee performance and personal/team-based KPIs tracking
- Reporting/Planning/Scheduling
- Delivering training about sales about technical and soft skills
- Employee development – regular personal approach, results in discussion
- Recruitment of new employees and creating a work and development plan for them
- Preparing and delivering reports to Department Management on a weekly, monthly and quarterly level
Telesales and Retention Specialist/Acting TL
Azerfon LLC/ Nar Mobile
01.2014 - 06.2017
- Facilitating the standards of customer service; Explain products or services and prices, and answer customers’ questions to the team
- Leading, coaching and tracking Telesales team, responsible for the working process while Manager is absence
- Receiving churn customers data from LTM group, provide retention while calling them and further preparation of relevant reports; Hard advertisement of current products, campaigns, services and by means of it increase of their usage
- Responding to problems as they arise by following standard procedures, and making decisions appropriately
Call Center Representative
Azerfon LLC/Nar Mobile
06.2013 - 01.2014
- Respond to calls of Subscribers
- Solving their problems in a short period
- Registering customer’s offers and claims during call time
Intake Recruitment Team Leader
AIESEC in Azerbaijan
01.2012 - 01.2013
- Leading the recruitment process by handling the HR audit together with department leaders , creating AF, Negotiation with Universities, Selections of new members, allocating new members into proper department
- Coaching promotion processes: online promotions, negotiation with websites for promotion
- Responsible for Development of HR Team
- Timely Recruiting Exchange participants for internal promotion in career
Education
Bachelor of Accountancy - Accounting And Auditing
Azerbaijan Economic-Technical College
Baku, Azerbaijan05.2013
Skills
- Leadership
- Management
- Microsoft Office Excel
- Microsoft Office Word
- Microsoft Office PowerPoint
- Hubspot
- Salesforce
- Lead Generation
- Talent Sourcing
Languages
Azerbaijan
Native language
English
Upper intermediate
B2
Russian
Proficient
C2
Turkish
Proficient
C2
Korean
Elementary
A2
Timeline
Lead Generation Specialist
Awesomic Inc.
06.2022 - Current
Talent Sourcer/Recruiter
Awesomic Inc.
02.2022 - 07.2022
Telesales Team Leader
The İnternational Bank of Azerbaijan/İBAR
01.2020 - 02.2022
Call Center Team Leader
Zeytun Pharmaceuticals
07.2017 - 01.2019
Telesales and Retention Specialist/Acting TL
Azerfon LLC/ Nar Mobile
01.2014 - 06.2017
Call Center Representative
Azerfon LLC/Nar Mobile
06.2013 - 01.2014
Intake Recruitment Team Leader
AIESEC in Azerbaijan
01.2012 - 01.2013
Bachelor of Accountancy - Accounting And Auditing
Azerbaijan Economic-Technical College
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